V212--Special Mode Transportation Edward Hines VA Hospital Jr

The Department of Veterans Affairs Veterans Health Administration (Veterans Integrated Service Network 12) seeks a firm-fixed-price IDIQ contract for 24/7 wheelchair van and sedan transportation services at Edward Hines VA Hospital and six associated Community-Based Outpatient Clinics, with proposals due September 4, 2026 at 5:00 p.m. CDT. No set-aside applies; the procurement is 100% unrestricted.

Place of performance spans Illinois and Wisconsin. The contractor must dedicate a minimum of 20 wheelchair-accessible vans, 20 sedans, and 45 drivers to provide one-way transportation for VA beneficiaries within a 30-mile flat-rate radius from the veteran's scheduled appointment location, with mileage charges beyond that radius, waiting time charges after the first 15 minutes, and attendant services upon request. Vehicles must pass Illinois Department of Transportation safety inspection within 30 days of award. Drivers must complete NACI-level background investigations before performing work and obtain VA flash badges. The contractor must maintain a 95% performance standard for on-time pickups and service confirmations, provide two on-site dispatchers at the hospital Monday through Friday, 8:30 a.m. to 5:00 p.m., utilize the VetRide Vendor Portal for trip requests and invoicing, and submit weekly itemized reports within 30 calendar days of service.

The ordering period is approximately thirteen months from date of award through September 30, 2027, with a thirty-day ramp-up to full performance. The contract ceiling is $9,000,000 with a guaranteed minimum of $250,000 in Price Period 1 (date of award through September 30, 2026). Price Period 2 runs October 1, 2026 through September 30, 2027. The NAICS code is 485991 (Special Needs Transportation); PSC is V212 (Motor Passenger Transportation). Estimated volumes include 3,000 wheelchair van flat-rate orders and 1,915 sedan flat-rate orders in Period 1, increasing to 36,000 and 22,980 respectively in Period 2. Service Contract Act wage determinations apply to the contract's geographic footprint. The procurement carries a Business Associate Agreement requiring HIPAA-compliant handling of Protected Health Information.