V212--Non-Emergent Medical Transportation

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22 is soliciting proposals for Non-Emergent Medical Transportation services covering Southern California counties, including Long Beach, Los Angeles, San Diego, Imperial, San Bernardino, Riverside, and Ventura. The contract requires providing comprehensive transportation services for veterans, including wheelchair, hired car, and gurney transportation with specific daily capacity requirements: 160 weekday wheelchair trips, 40 weekend wheelchair trips, 20 weekday hired car requests, 20 weekend hired car requests, 20 weekday gurney trips, and 10 weekend gurney trips. The government will evaluate offers using a comparative analysis process that considers technical approach, past performance, and pricing. Vendors must submit four separate files: General Information/Technical Approach, Price/Cost Schedule, Previous Experience, and Other Requirements. Critical deadlines include March 25, 2025, for questions and March 27, 2025, at 12:00 PM PST for proposal submissions, with contract performance set to commence on April 1, 2025.

The solicitation is specifically set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) under NAICS category 485991 for Special Needs Transportation. The estimated contract value is approximately $19 million, covering the period from April 1, 2025, to March 31, 2026. Contractors must meet specific operational requirements, including providing vehicles with surveillance cameras, maintaining patient confidentiality, conducting background screenings for personnel, and utilizing the VetRide transportation management system. The contract will support transportation of veterans with various medical conditions, potentially including occasional service in Arizona and Nevada. Contractors must demonstrate the capability to transport patients 24/7, handle infectious disease protocols, and maintain a robust dispatch system. The contract will be administered by the Department of Veterans Affairs Network Contracting Office in Phoenix, Arizona, with performance centered in Southern California's primary metropolitan regions.