Solicitation Notice - Recreation Permitting & Tran

The Fish and Wildlife Service seeks a turnkey, fully managed SaaS platform to support issuance, sale, and management of recreational permits, passes, lotteries, and reservations across up to 45 public lands sites, with quotations due July 20, 2026 at 5:00 PM EST. This is a small business set-aside under NAICS 541511, Custom Computer Programming Services.

The contract runs from September 20, 2026 through September 19, 2027 with four optional 12-month extension years and a possible six-month extension. The incumbent is RecAccess, LLC (PO# 140F1S25P0013), whose contract concludes September 19, 2026. Pricing is firm-fixed unit price structured as transaction fee percentages, annual account support services, new product configuration, and optional add-on features including free lotteries, free permits, harvest reports, and check-in/check-out functionality. The platform must process up to 85,000 annual transactions totaling $2,000,000 to $2,500,000 in sales; the contract is no-cost to the Government as the contractor invoices based on transaction fees assessed against permit user fees collected via the Agency's existing Pay.gov agreement.

The platform must hold active FedRAMP Moderate authorization with listing in the FedRAMP Marketplace at quote submission, comply with NIST SP 800-53r5 and FISMA, and support login.gov for external users and SAML for internal users. The Government will support integration through the DOI Office of Chief Information Officer and provide a data dictionary for data migration planning. Section 508 compliance via current VPAT 2.4 Rev 508 is acceptable at quote submission with DHS Trusted Tester results delivered during transition.

Quoters must submit two volumes: Volume I (Technical and Past Performance, maximum 25 pages, 11-point font, single-spaced, 1-inch margins) and Volume II (Pricing). Offerors must provide minimum two past performance references from similar government projects within the past three to five years. Evaluation weights non-price factors (security compliance, platform quality, scalability, mobile responsiveness, usability, transition feasibility, customer support readiness) and price equally. Service level agreements specify response and resolution times by severity level, with monthly uptime credits for performance below 99 percent and scheduled maintenance windows Sundays 12:00 AM–9:00 AM Eastern.