REQUEST FOR QUOTATION

(THIS IS NOT AN ORDER)

THIS RFQ IS IS NOT A SMALL BUSINESS SET-ASIDE

15. DATE OF QUOTATION

16. SIGNER

a. NAME (Type or print)

c. TITLE (Type or print)

b. TELEPHONE

AREA CODE

NUMBER

STANDARD FORM 18 (REV. 6/1995)

Prescribed by GSA-FAR (48 CFR) 53.215-1(a)

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition not usable

8. TO:

b. COMPANYa. NAME

c. STREET ADDRESS

d. CITY e. STATE f. ZIP CODE

9. DESTINATION

a. NAME OF CONSIGNEE

b. STREET ADDRESS

d. STATE e. ZIP CODE

7. DELIVERY

FOB DESTINATION

OTHER

(See Schedule)

10. PLEASE FURNISH QUOTATIONS TO THE

ISSUING OFFICE IN BLOCK 5a ON OR BEFORE CLOSE OF BUSINESS (Date)

IMPORTANT: This is a request for information and quotations furnished are not offers. If you are unable to quote, please so indicate on this form and return it to the address in Block 5a. This request does not commit the Government to pay any costs incurred in the preparation of the submission of this quotation or to contract for supplies or service. Supplies are of domestic origin unless otherwise indicated by quoter. Any representations and/or certifications attached to this Request for Quotation must be completed by the quoter.

11. SCHEDULE (Include applicable Federal, State and local taxes)

ITEM NUMBER

(a)

SUPPLIES/SERVICES

(b)

QUANTITY

(c)

UNIT

(d)

UNIT PRICE

(e)

AMOUNT

(f)

12. DISCOUNT FOR PROMPT PAYMENT

a. 10 CALENDAR DAYS (%) b. 20 CALENDAR DAYS (%) c. 30 CALENDAR DAYS (%) d. CALENDAR DAYS

NUMBER PERCENTAGE

NOTE: Additional provisions and representations are are not attached.

13. NAME AND ADDRESS OF QUOTER

a. NAME OF QUOTER

b. STREET ADDRESS

c. COUNTY

d. CITY e. STATE f. ZIP CODE

14. SIGNATURE OF PERSON AUTHORIZED TO

SIGN QUOTATION

PAGE OF PAGES

1. REQUEST NUMBER 2. DATE ISSUED 3. REQUISITION/PURCHASE REQUEST NUMBER 4. CERT. FOR NAT. DEF.

UNDER BDSA REG. 2

AND/OR DMS REG. 1

RATING

5a. ISSUED BY 6. DELIVER BY (Date)

NAME TELEPHONE NUMBER

AREA CODE NUMBER

c. CITY

5b. FOR INFORMATION CALL (NO COLLECT CALLS)

FWS IT Services FWS, IT Services 5275 Leesburg Pike Falls Church VA 22041

140F1S26Q0052

Lorenzo Aragon

248-6627

06/17/2026

07/08/2026 1700 ED

Period of Performance: 09/20/2026 to

09/19/2027

00010 Base Year - Transaction Fee Percentage

Period of Performance: 09/20/2026 to

09/19/2027

00020 Base Year - Annual Account Support

Services (Security, Customer Support, etc.) (Firm-Fixed Unit Price)

Period of Performance: 09/20/2026 to

09/19/2027

00030 Base Year - New Product Configuration

Continued...

1 6

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGES

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

NSN 7540-01-152-8067

(Firm-Fixed Unit Price)

Period of Performance: 09/20/2026 to

09/19/2027

00040 Base Year - Add-On Features - Free Lotteries

(Firm-Fixed Unit Price)

Period of Performance: 09/20/2026 to

09/19/2027

00050 Base Year - Add-On Features - Free Permits

(Firm-Fixed Unit Price)

Period of Performance: 09/20/2026 to

09/19/2027

00060 Base Year - Add-On Features - Harvest Report

(Firm-Fixed Unit Price)

Period of Performance: 09/20/2026 to

09/19/2027

00070 Base Year - Add-On Features -

Check-In/Check-Out (Firm-Fixed Unit Price)

Period of Performance: 09/20/2026 to

09/19/2027

00080 Option Year 1 - Transaction Fee Percentage

Period of Performance: 09/20/2027 to

09/19/2028

00090 Option Year 1 - Annual Account Support Services

(Security, Customer Support, etc.) (Firm-Fixed

Unit Price)

Period of Performance: 09/20/2027 to

09/19/2028

00100 Option Year 1 - New Product Configuration

(Firm-Fixed Unit Price)

Period of Performance: 09/20/2027 to

09/19/2028

00110 Option Year 1 - Add-On Features - Free

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

Lotteries (Firm-Fixed Unit Price)

Period of Performance: 09/20/2027 to

09/19/2028

00120 Option Year 1 - Add-On Features - Free Permits

(Firm-Fixed Unit Price)

Period of Performance: 09/20/2027 to

09/19/2028

00130 Option Year 1 - Add-On Features - Harvest

Report (Firm-Fixed Unit Price)

Period of Performance: 09/20/2027 to

09/19/2028

00140 Option Year 1 - Add-On Features -

Check-In/Check-Out (Firm-Fixed Unit Price)

Period of Performance: 09/20/2027 to

09/19/2028

00150 Option Year 2 - Transaction Fee Percentage

Period of Performance: 09/20/2028 to

09/19/2029

00160 Option Year 2 - Annual Account Support Services

(Security, Customer Support, etc.) (Firm-Fixed

Unit Price)

Period of Performance: 09/20/2028 to

09/19/2029

00170 Option Year 2 - New Product Configuration

(Firm-Fixed Unit Price)

Period of Performance: 09/20/2028 to

09/19/2029

00180 Option Year 2 - Add-On Features - Free

Lotteries (Firm-Fixed Unit Price)

Period of Performance: 09/20/2028 to

09/19/2029

00190 Option Year 2 - Add-On Features - Free Permits

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

(Firm-Fixed Unit Price)

Period of Performance: 09/20/2028 to

09/19/2029

00200 Option Year 2 - Add-On Features - Harvest

Report (Firm-Fixed Unit Price)

Period of Performance: 09/20/2028 to

09/19/2029

00210 Option Year 2 - Add-On Features -

Check-In/Check-Out (Firm-Fixed Unit Price)

Period of Performance: 09/20/2028 to

09/19/2029

00220 Option Year 3 - Transaction Fee Percentage

Period of Performance: 09/20/2029 to

09/19/2030

00230 Option Year 3 - Annual Account Support Services

(Security, Customer Support, etc.) (Firm-Fixed

Unit Price)

Period of Performance: 09/20/2029 to

09/19/2030

00240 Option Year 3 - New Product Configuration

(Firm-Fixed Unit Price)

Period of Performance: 09/20/2029 to

09/19/2030

00250 Option Year 3 - Add-On Features - Free

Lotteries (Firm-Fixed Unit Price)

Period of Performance: 09/20/2029 to

09/19/2030

00260 Option Year 3 - Add-On Features - Free Permits

(Firm-Fixed Unit Price)

Period of Performance: 09/20/2029 to

09/19/2030

00270 Option Year 3 - Add-On Features - Harvest

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

Report (Firm-Fixed Unit Price)

Period of Performance: 09/20/2029 to

09/19/2030

00280 Option Year 3 - Add-On Features -

Check-In/Check-Out (Firm-Fixed Unit Price)

Period of Performance: 09/20/2029 to

09/19/2030

00290 Option Year 4 - Transaction Fee Percentage

Period of Performance: 09/20/2030 to

09/19/2031

00300 Option Year 4 - Annual Account Support Services

(Security, Customer Support, etc.) (Firm-Fixed

Unit Price)

Period of Performance: 09/20/2030 to

09/19/2031

00310 Option Year 4 - New Product Configuration

(Firm-Fixed Unit Price)

Period of Performance: 09/20/2030 to

09/19/2031

00320 Option Year 4 - Add-On Features - Free

Lotteries (Firm-Fixed Unit Price)

Period of Performance: 09/20/2030 to

09/19/2031

00330 Option Year 4 - Add-On Features - Harvest

Report (Firm-Fixed Unit Price)

Period of Performance: 09/20/2030 to

09/19/2031

00340 Option Year 4 - Add-On Features - Harvest

Report (Firm-Fixed Unit Price)

Period of Performance: 09/20/2030 to

09/19/2031

00350 Option Year 4 - Add-On Features -

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

Check-In/Check-Out (Firm-Fixed Unit Price)

Period of Performance: 09/20/2030 to

09/19/2031

Contracting POC: Lorenz Aragon; E-Mail:

lawrence_aragon@ios.doi.gov; Ph# 505-248-6627

The U.S. Fish and Wildlife Service (USFWS) Division of Visitor Services and Communications is issuing an open-market acquisition to secure a Recreation Permitting & Transactions Digital Platform under RFQ# 140F1S26Q0052. Please see the attached Performance Work Statement (PWS) for additional details.

I. Type of Contract

The Government contemplates award of a Firm-Fixed Price / No-Cost contract resulting from this solicitation.

II. Proposal Instructions

1. Submission of questions

a. Interested vendors must submit any questions concerning the solicitation by

Wednesday July 1, 2026, 12PM EST. Questions may be submitted via email to lawrence_aragon@ios.doi.gov.

2. Submission of quotes

a. Quotes are to be submitted via email lawrence_aragon@ios.doi.gov by

Wednesday July 8, 2026, 5PM EST.

3. Period for acceptance of quote

a. The vendor agrees quotes will remain valid for at least 60 days from the RFQ closing date.

4. Late submissions, modifications, revisions, and withdrawals of quotes

a. Vendors are responsible for submitting quotes, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. Any quote, modification, revision, or withdrawal of a quote received at the Government office designated in the solicitation after the exact time specified for receipt of quotes is "late" and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late quote would not unduly delay the acquisition, is not unduly prejudicial, and is in the Government’s best interest. However, a late modification of an otherwise successful quote, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted.

5. Specific Quote Instructions

a. Quotes shall be in two (2) separate volumes. Volume I - Technical, (factors 1 &

2) shall be no more than twenty-five (25) pages not including cover page, and/ or appendix. Volume II – Pricing, (Factor 3) does not have a page limit.

i. Volume I - Technical (Factors 1 & 2)

ii. Volume II - Price (Factor 3)

b. Volume I – Factor 1- Technical mailto:%20lawrence_aragon@ios.doi.gov.

mailto:lawrence_aragon@ios.doi.gov

i. This volume should address all non-price factors. The Government will evaluate the offeror’s technical approach to delivering a secure, FedRAMP Moderate authorized SaaS application that meets all PWS functional requirements (including lotteries, first-come/first-served, check-in/check-out, configurable site rules, high-volume transactions, and integration).

Evaluation will focus on:

• Security compliance: FedRAMP Moderate application (Go/No-Go), NIST SP 800-53r5, FISMA, login.gov for external users, and SAML for internal users.

• Platform quality: scalability, mobile responsiveness, and usability for the public and refuge administrators.

• Transition approach: completeness and feasibility of implementation, onboarding, and data-migration plans for more than 60 sites with minimal disruptions.

• Support readiness: adequacy of customer support, surge and weekend coverage, training, and risk mitigation measures needed for nationwide deployment.

• Offerors shall submit verifiable evidence of an active FedRAMP Moderate Authorization for the proposed SaaS platform, such as a current FedRAMP Authorization to Operate (ATO) letter or listing in the FedRAMP Marketplace.

Proposals failing to meet essential PWS requirements will be rated unacceptable.

c. Volume I – Factor 2 - Past Performance

i. The vendor should be able to demonstrate successful past performance and experience delivering a FedRAMP Moderate Authorized application for Recreation Permitting & Transaction Platform to the USFWS or other government agencies.

ii. The vendor shall demonstrate their prior experience as it relates to cases of similar size, scope, and complexity to this requirement within the past 3-5 years.

iii. The examples must include the following information (a minimum of 2 examples):

1. Project Description

2. Dollar amount of project

3. Period of performance

iv. The Government reserves the right to contact any or all past performance references and other available sources. The Contracting Officer may delegate evaluation team members to do so for verifying performance history, clarifying information, and assessing relevance and quality. All delegated communications will occur under the Contracting Officer’s direction and be documented in the evaluation record.

v. The Government may also consider information obtained from other sources such as CPARS, FAPIIS or agency knowledge to review any contract terminations (for default, cause, or convenience) within the past three years.

d. Volume II – Factor 3 - Price

i. Price volume shall include the cost of requested services listed in the

PWS. Pricing shall include a 12-month base year, plus (4) 12-month option years and a possible 6-month extension covered under FAR clause 52.217-8.

ii. Vendors are encouraged to offer discounted prices.

iii. The Government intends to evaluate quotes and award a contract without discussions with vendors. Therefore, the vendor’s initial quote should contain its best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting officer to be necessary or in the Government’s best interest.

III. Evaluation Factors

The technical features of each quote shall be evaluated against the Request for Quote (RFQ) requirements, assessing the strengths and weaknesses of each proposal in light of evaluation criteria described below. The technical evaluation factors shall be evaluated using reasoned judgment that results in the assignment of a rating as follows: Outstanding, Good, Acceptable, or Unacceptable.

-Outstanding Proposal meets requirements and indicates an exceptional capability and understanding of the requirements. Strengths far outweigh any weaknesses. Risk of unsuccessful performance is very low.

-Good Proposal meets requirements and indicates a thorough capability and understanding of the requirements. Proposal contains strengths which outweigh any weaknesses. Risk of unsuccessful performance is low.

-Acceptable Proposal meets requirements and indicates an adequate capability and understanding of the requirements. Strengths and weaknesses are offsetting or will have little or no impact on contract performance. Risk of unsuccessful performance is no worse than moderate.

-Unacceptable Proposal does not meet requirements and contains one or more deficiencies.

Proposal is unawardable.

The Contracting Officer will screen quotes to identify and eliminate any quotes from the competitive range that are so incomplete as to preclude consideration of award. The remaining quotes will be evaluated based upon the following factors:

1. Factor 1 – Technical understanding of the SOW

a. The vendor’s demonstration of its technical understanding of the requirements as set forth herein, including how it described meeting the specific details in the PWS.

2. Factor 2 – Past Performance

a. The vendor shall clearly demonstrate satisfactory or better performance with projects of similar size, scope, and complexity to this requirement.

b. These communications are not considered discussions under FAR Part 15 and will be documented in the evaluation record.

3. Factor 3 – Price

a. Pricing shall be evaluated to determine completeness and reasonableness per the criteria specified in the PWS. The Government will evaluate the quoted price for reasonableness.

IV. Basis of Award

Award shall be made to the responsible vendor whose quote is determined to be the most advantageous to the Government, with appropriate consideration given to the evaluation factors. Award shall be made to the vendor whose quote, conforming to this RFQ, provides the best value to the Government. Non-pricing features of a vendor’s quote shall be evaluated in such a manner as to assess the value of those features as compared to the quoted prices or costs to the Government. Implicit in this process is the Government’s willingness to accept other than the lowest priced quote or highest rated quote. Overall, the non-price factors and the Price factor hold equal importance. The Government may reject any or all quotes if such action is in the public interest; accept other than the lowest quote; and waive informalities and minor irregularities in quotes received.

52.252-2 Clauses Incorporated by Reference. (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

For FAR Clauses: http://acquisition.gov/far/index.html

Clauses Incorporated by Reference

52.203-13 Contractor Code of Business Ethics and Conduct (Nov 2021)

52.203-17 Contractor Employee Whistleblower Rights and Requirement To Inform Employees of Whistleblower Rights. (Nov 2023)

52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017)

52.204-9 Personal Identity Verification on Contractor Personnel (Jan 2011)

52.204-13 System for Award Management - Maintenance (Mar 2026)

52.204-14 Service Contract Reporting Requirements (Mar 2026)

52.204-19 Incorporation by Reference of Representations and Certifications. (Dec 2014)

52.209-10 Prohibition on Contracting with Inverted Domestic Corporations (May 2026)

52.209-6 Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded (May 2026)

52.212-4 Terms and Conditions-Commercial Products and Commercial Services. (Mar 2026)

52.219-6 Notice of Total Small Business Se-Aside (Jan 2026)

52.219-8 Utilization of Small Business Concerns (Jan 2026)

52.219-14 Limitations on Subcontracting (Jan 2026)

52.222-3 Convict Labor (May 2026)

52.222-35 Equal Opportunity for Veterans (May 2026)

52.222-36 Equal Opportunity for Workers with Disabilities (May 2026) 52.222-37 Employment Reports on Veterans (May 2026) http://acquisition.gov/far/index.html

52.222-40 Notification of Employee Rights under the National Labor Relations Act (May 2026)

52.222-50 Combating Trafficking in Persons (May 2026)

52.222-90 Addressing DEI Discrimination by Federal Contractors (May 2026)

52.226-8 Encouraging Contractor Policies to Ban Tec Messaging While Driving (May 2024)

52.227-14 Rights in Data-General (May 2014)

52.232-33 Payment by Electronic Funds Transfer-System for Award Management (Oct 2018)

52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Mar 2023)

52.233-3 Protest after Award (DEVIATION DATE)

52.233-4 Applicable Law for Breach of Contract Claim (DEVIATION DATE)

52.240-91 Security Prohibitions and Exclusions (Mar 2026)

52.240-93 Basic Safeguarding of Covered Contractor Information Systems (DEVIATION

DATE)

52.242-15 Stop-Work Order (Aug 1989)

Full Text Clauses

52.217-8 Option to Extend Services.

As prescribed in 17.208(f), insert a clause substantially the same as the following:

OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.

(End of clause)

52.217-9 Option to Extend the Term of the Contract.

As prescribed in 17.208(g), insert a clause substantially the same as the following:

OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 15 days provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 5-years, 6 months.

52.219-28 Postaward Small Business Program Rerepresentation.

As prescribed in 19.101(a)(2)(iii)(A), insert the following clause:

Postaward Small Business Program Rerepresentation (Deviation Date)

(a) Definitions. As used in this clause— Long-term contract means a contract of more than five years in duration, including options.

However, the term does not include contracts that exceed five years in duration because the period of performance has been extended for a cumulative period not to exceed six months under the clause at 52.217-8, Option to Extend Services, or other appropriate authority.

Small business concern—

(1) Means a concern, including its affiliates, that is independently owned and operated, not dominant in its field of operation, and qualified as a small business under the criteria in 13 CFR part 121 and the size standard in paragraph (c) of this clause.

(2) Affiliates, as used in this definition, means business concerns, one of whom directly or indirectly controls or has the power to control the others, or a third party or parties control or have the power to control the others. In determining whether affiliation exists, consideration is given to all appropriate factors including common ownership, common management, and contractual relationships. SBA determines affiliation based on the factors set forth at 13 CFR 121.103.

(b) If the Contractor represented that it was a small business concern, a small disadvantaged business concern, or a joint venture that was any of the small business concerns identified in 19.000(a)(3) prior to award of this contract, the Contractor shall rerepresent its size and socioeconomic status according to paragraph (e) of this clause or, if applicable, paragraph (g) of this clause, upon occurrence of any of the following:

(1) Within 30 days after execution of a novation agreement or within 30 days after modification of the contract to include this clause, if the novation agreement was executed prior to inclusion of this clause in the contract.

(2) Within 30 days after a merger or acquisition that does not require a novation or within 30 days after modification of the contract to include this clause, if the merger or acquisition occurred prior to inclusion of this clause in the contract.

(3) For long-term contracts-

(i) Within 60 to 120 days prior to the end of the fifth year of the contract; and

(ii) Within 60 to 120 days prior to the date specified in the contract for exercising any option thereafter.

(c) The Contractor shall rerepresent its size status in accordance with the size standard in effect at the time of this rerepresentation that corresponds to the North American Industry Classification System (NAICS) code(s) assigned to this contract. The small business size standard corresponding to this NAICS code(s) can be found at https://www.sba.gov/document/support--table-size-standards.

(d) The small business size standard for a Contractor providing an end item that it does not manufacture, process, or produce itself, for a contract other than a construction or service contract, is 500 employees, or 150 employees for information technology value-added resellers under NAICS code 541519, if the acquisition—

(1) Was set aside for small business and has a value above the simplified acquisition threshold;

(2) Used the HUBZone price evaluation preference regardless of dollar value, unless the Contractor waived the price evaluation preference; or

(3) Was an 8(a), HUBZone, service-disabled veteran-owned, economically disadvantaged women-owned, or women-owned small business set-aside or sole-source award regardless of dollar value.

(e) Except as provided in paragraph (g) of this clause, the Contractor shall make the representation(s) required by paragraph (b) of this clause by validating or updating all its representations in the Representations and Certifications section of the System for Award Management (SAM) and its other data in SAM, as necessary, to ensure that they reflect the Contractor's current status. The Contractor shall notify the contracting officer in writing within the timeframes specified in paragraph (b) of this clause, that the data have been validated or updated, and provide the date of the validation or update.

(f) If the Contractor represented that it was other than a small business concern prior to award of this contract, the Contractor may, but is not required to, take the actions required by paragraphs

(e) or (g) of this clause.

(g) If the Contractor does not have representations and certifications in SAM, or does not have a representation in SAM for the NAICS code applicable to this contract, the Contractor is required to complete the following rerepresentation and submit it to the contracting office, along with the contract number and the date on which the rerepresentation was completed:

(1) The Contractor represents that it □ is, □ is not a small business concern under NAICS Code _____ assigned to contract number _____.

(2) [Complete only if the Contractor represented itself as a small business concern in paragraph (g)(1) of this clause.] The Contractor represents that it □ is, □ is not, a small disadvantaged business concern as defined in 13 CFR 124.1001.

(3) Women-owned small business (WOSB) joint venture eligible under the WOSB Program. The Contractor represents that it □ is, □ is not a joint venture that complies with the requirements of 13 CFR 127.506(a) through (c). [ The Contractor shall enter the name and unique entity identifier of each party to the joint venture: __.] https://www.sba.gov/document/support--table-size-standards

(4) Economically disadvantaged women-owned small business (EDWOSB) joint venture. The Contractor represents that it □ is, □ is not a joint venture that complies with the requirements of 13 CFR 127.506(a) through (c). [ The Contractor shall enter the name and unique entity identifier of each party to the joint venture: __ .]

(5) Service-disabled veteran-owned small business (SDVOSB) joint venture eligible under the SDVOSB Program. The Contractor represents that it □ is, □ is not an SDVOSB joint venture eligible under the SDVOSB Program that complies with the requirements of 13 CFR 128.402.

[ The Contractor shall enter the name and unique entity identifier of each party to the joint venture: __.]

(6) HUBZone joint venture eligible under the HUBZone Program.[ Complete only if the offeror is a HUBZone small business concern. ] The offeror represents, as part of its offer, that It □ is, □ is not a HUBZone joint venture that complies with the requirements of 13 CFR 126.616(a) through (c). [ The Contractor shall enter the name and unique entity identifier of each party to the joint venture: _____. ] Each HUBZone small business concern participating in the HUBZone joint venture must be certified as a HUBZone concern. [ Contractor to sign and date and insert authorized signer's name and title.______________________ ]

DEPARTMENT OF THE INTERIOR ACQUISITION REGULATION (DIAR) CLAUSES

INCORPORATED BY FULL TEXT

1452.201-70 Authorities and Delegations (Sep 2011)

(a) The Contracting Officer is the only individual authorized to enter into or terminate this contract, modify any term or condition of this contract, waive any requirement of this contract, or accept nonconforming work.

(b) The Contracting Officer will designate a Contracting Officer's Representative (COR) at time of award. The COR will be responsible for technical monitoring of the contractor's performance and deliveries. The COR will be appointed in writing, and a copy of the appointment will be furnished to the Contractor. Changes to this delegation will be made by written changes to the existing appointment or by issuance of a new appointment.

(c) The COR is not authorized to perform, formally or informally, any of the following actions:

(1) Promise, award, agree to award, or execute any contract, contract modification, or notice of intent that changes or may change this contract;

(2) Waive or agree to modification of the delivery schedule;

(3) Make any final decision on any contract matter subject to the Disputes Clause;

(4) Terminate, for any reason, the Contractor's right to proceed;

(5) Obligate in any way, the payment of money by the Government.

(d) The Contractor shall comply with the written or oral direction of the Contracting

Officer or authorized representative(s) acting within the scope and authority of the appointment memorandum. The Contractor need not proceed with direction that it considers to have been issued without proper authority. The Contractor shall notify the Contracting Officer in writing, with as much detail as possible, when the COR has taken an action or has issued direction (written or oral) that the Contractor considers to exceed the COR's appointment, within 3 days of the occurrence. Unless otherwise provided in this contract, the Contractor assumes all costs, risks, liabilities, and consequences of performing any work it is directed to perform that falls within any of the categories defined in paragraph (c) prior to receipt of the Contracting Officer's response issued under paragraph (e) of this clause.

(e) The Contracting Officer shall respond in writing within 30 days to any notice made under paragraph (d) of this clause. A failure of the parties to agree upon the nature of a direction, or upon the contract action to be taken with respect thereto, shall be subject to the provisions of the Disputes clause of this contract.

(f) The Contractor shall provide copies of all correspondence to the Contracting Officer and the COR.

(g) Any action(s) taken by the Contractor, in response to any direction given by any person acting on behalf of the Government or any Government official other than the Contracting Officer or the COR acting within his or her appointment, shall be at the Contractor's risk.

(End of clause)

Electronic Invoicing and Payment Requirements - Invoice Processing Platform (IPP)

(February 2021)

Payment requests must be submitted electronically through the U. S. Department of the Treasury's Invoice Processing Platform System (IPP).

"Payment request" means any request for contract financing payment or invoice payment by the Contractor. To constitute a proper invoice, the payment request must comply with the requirements identified in the applicable Prompt Payment clause included in the contract, or the clause 52.212-4 Contract Terms and Conditions - Commercial Items included in commercial item contracts. The IPP website address is: https://www.ipp.gov.

Under this contract, the following documents are required to be submitted as an attachment to the IPP invoice [Contracting Officer to edit and include the documentation required under this contract]:

The Contractor must use the IPP website to register access and use IPP for submitting requests for payment. The Contractor Government Business Point of Contact (as listed in SAM) will receive enrollment instructions via email from the Federal Reserve Bank of St. Louis (FRBSTL) within 3 - 5 business days of the contract award date. Contractor assistance with enrollment can be obtained by contacting the IPP Production Helpdesk via email IPPCustomerSupport@fiscal.treasury.gov or phone (866) 973-3131.

If the Contractor is unable to comply with the requirement to use IPP for submitting invoices for payment, the Contractor must submit a waiver request in writing to the Contracting Officer with its proposal or quotation.

(End of Local Clause)

INTERNET PROTOCOL version 6 (June 2012)

1.Any system hardware, software, firmware and/or networked component (voice, video or data) developed, procured, or acquired in support and/or performance of this contract shall be capable of transmitting, receiving, processing, forwarding and storing digital information across system boundaries utilizing system packets that are formatted in accordance with commercial standards of Internet Protocol (IP) version 6 (IPv6) as set forth in the USGv6 Profile ( NIST Special Publication 500267) and corresponding declarations of conformance defined in the USGv6 Test Program. In addition, this system shall maintain interoperability with IPv4 systems and provide at least the same level of performance and reliability capabilities of IPv4 products.

2. Specifically, any new IP product or system developed, acquired, or produced must:

a. Interoperate with both IPv6 and IPv4 systems and products, and

b. Have available contractor/vendor IPv6 technical support for development and implementation and fielded product management.

3. As IPv6 evolves, the Contractor commits to upgrading or providing an appropriate migration path for each item developed, delivered or utilized at no additional cost to 'the Government. The Contractor shall retrofit all nonIPv6 capable equipment, as defined above, that is fielded under this contract with IPv6 capable equipment, at no additional cost to the Government.

4. The contractor shall provide technical support for both IPv4 and IPv6.

5. Any system or software must be able to operate on networks supporting IPv4, IPv6 or one that supports both.

6. Any product whose noncompliance is discovered and made known to the Contractor within one year after acceptance shall be upgraded, modified, or replaced to bring it into compliance at no additional cost to the Government.

52.252-1 Solicitation Provisions Incorporated by Reference (Feb 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this address: www.acquisition.gov.

Solicitation Provisions Incorporated by Reference

2.203-11 Certification and Disclosure Regarding Payments to Influence Certain Federal Transactions (Sep 2024)

52.203-18 Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements or Statements-Representation (Jan 2017)

52.204-7 System for Award Management – Registration (Mar 2026)

52.209-2 Prohibition on Contracting with Inverted Domestic Corporations-Representation (May 2026)

52.229-11 Tax on Certain Foreign Procurements – Notice and Representation (Oct 2025)

52.240-90 Security Prohibitions and Exclusions Representations and Certification (Mar 2026)

Full Text Provisions

1452.233-2 -- Service of Protest Department of the Interior (Jul 1996) (Deviation)

(a) Protests, as defined in section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the Government Accountability Office (GAO), shall be served on the Contracting Officer (addressed as follows) by obtaining written and dated acknowledgment of receipt from U.S. Fish & Wildlife, 4301 Fairfax Drive, Arlington, VA 22203.

(b) The copy of any protest shall be received in the office designated above within one day of filing a protest with the GAO.

(c) A copy of the protest served on the Contracting Officer shall be simultaneously furnished by the protester to the Department of the Interior Assistant Solicitor, Acquisitions and Intellectual Property, 1849 C Street, NW, Room 6511, Washington, DC 20240.

(End of Provision) http://www.acquisition.gov/

Digital Platform for Managing Limited-Use Recreation Opportunities and Transactions

Performance Work Statement

General Information This is a non-personnel services contract to provide a secure (Fed-Ramp moderate level authorized) online platform for processing transactions and managing limited-used use recreation on federal lands sites. This includes lotteries, reservations, permit issuance, fee collection, reports, check in check out, and other unique features and customer support. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor, who, in turn, is responsible to the government.

Description of Services The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide a Software-as-a- Service (SaaS) platform for the issuance and management of permits, fees and reporting utilized by individuals for access to multiple refuges for the purpose of hunting. The contractor must provide all aspects of information technology, customer support, and fee management as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

Background FWS public lands received more than 71 million annual visitors and 2.8 million hunting visits in fiscal year 2025. To ensure stable wildlife populations and quality use of the resource, field stations may limit the use of popular areas and opportunities. The system must account for varying season dates, group sizes, different hunting areas or blinds for specific species, methods of take, limits on permit quotas and allow staff to make changes to the permit and lottery system to accommodate changing environmental conditions.

Some refuges provide lotteries (or draws) for hunting units by species, while others may provide one permit per species for the entire refuge. To improve customer service delivery to the public, FWS is seeking a national, turn-key solution that creates a consistent user experience that can be administered by refuge staff.

As a reference this map depicts hunt units regulated by the FWS and details where hunters can hunt specific species.

Objectives

1. Provide a secure, compliant, user-friendly FedRAMP Moderate authorized software-as-a-service (SaaS) platform for recreation and permit management of upwards 45 sites that support annual permit and pass processing volume of up to 85,000 with annual sales totaling $2,000,000 - $2,500,000 and deposit funds into pay.gov and generate reports.

2. Provide onboarding for new sites add on features for individual sites based on the attached Limited Use 2026-2027 Estimate which each site’s annual transaction volume estimate and add on features.

https://www.fws.gov/refuges/hunting/map/

3. Provide secure platform to manage permit and ticket inventory, track sales, and generate reports.

4. The platform should include online help documentation and training videos for all services and ongoing customer support for the newly integrated capabilities and software updates.

5. Provide external customer user support including password reset and technical help during normal business hours and weekends when new inventory is released.

Scope The contractor shall provide a turnkey, fully managed, FedRAMP Moderate-authorized Software-as-a-Service (SaaS) platform to support the issuance, sale and management of limited-use recreational permits, passes, lotteries, and reservations across up to 45 public lands sites. The contractor shall furnish all personnel, equipment, hosting, software components, customer support, and technical services necessary to deliver a ready-to-use secure, reliable, scalable, and user-friendly platform.

Contractor proposals shall clearly identify:

• All platform features and capabilities that meet functional user and security requirements of this

PWS.

• References and project descriptions from clients with similar use cases.

• A detailed customer support plan for internal (refuge staff) and external (public) users, including support hours, escalation, and response standards.

• A staffing plan identifying key personnel, their qualifications, and their roles in administering and supporting the platform necessary to meet the user and security requirements.

• A pricing structure that includes a percentage per transaction fee for sales of permits, reservations, passes, site onboarding charges, optional feature add-ons, and any other applicable costs processed by the platform.

• A scalable plan to support site-specific add-on features, such as configuring new products from new sites, first-come-first-serve options, free lotteries, free permits, check-in/check-out, harvest reports, security fees, and more. Refer to the attached document for transaction volumes and additional feature details by site.

Functional Requirements

The contractor shall provide standard workflows, data structures, and administrative tools necessary to support all recreation, permit, pass, lottery and reservation functions for up to 45 public sites that meet the specified requirements.

Platform Features

1. The application must be FedRAMP authorized at the moderate level and be listed in the FedRAMP Marketplace.

2. Offerors shall submit verifiable evidence of an active FedRAMP Moderate Authorization for the proposed SaaS platform, such as a current FedRAMP Authorization to Operate (ATO) letter or listing in the FedRAMP Marketplace.

3. Must use responsive design principles such that the platform is useable across all screen sizes https://marketplace.fedramp.gov/products https://marketplace.fedramp.gov/products from mobile phones to larger screens like laptop and desktop monitors.

4. Allows administrators to manage multiple sites within one portal or dashboard interface.

5. Allow administrators to customize their dashboard based on individual and group login and role credentials.

6. Provide real-time permit and pass reporting including custom queries as well as standard local and national reports.

7. Allow applicants to apply for and view their recreational pass, license, permit, lottery, and registration status from either their desktop/laptop or mobile device that include the following features opportunity availability, applicant eligibility, automatic notifications, electronic permit downloads, viewing multiple applications, and easy payment processing. Payment at time of application or at time of permit issuance.

8. Allow users to digitally sign and save permits.

9. Allow users to print permits.

10. Does not allow users to create duplicate permit applications and permits

11. Collect customer feedback on use of the platform using a Touchpoints survey. FWS will create the survey based on current OMB best practices. Contractor will embed survey on platform and have regular access to view feedback to continually improve platform.

12. Leverage authoritative FWS GIS web services and other internal data sources for species and hunt unit data.

13. Process all recreation fee transactions, including permits, passes, tickets, and reservations, in support of annual transaction volumes totaling approximately 85,000 units processed with transactions totaling $2,000,000 - $2,500,000.

14. Provide first‑come, first‑served configurable inventory management, including the ability to set and adjust product quantities, pricing, and sales parameters. Current fee rates range from $0 to $120.

15. Securely process all financial transactions through Pay.gov, ensuring proper funds control and compliant deposit of all revenues to the U.S. Treasury.

Add on features a for a maximum of 35 public sites.

16. Randomized permit lotteries for individuals and group entrants with buy in post-draw if spaces are available.

17. Opt-in lottery preference points.

18. Check-in check out feature that allows individual to mark themselves as present at a refuge for a specific activity (e.g. birding, hunting, fishing), optionally in a specific zone of a refuge (i.e.

Northeast Unit, Deer Archery Zone, etc.), as well as check-out when they leave the refuge to allow refuge manager and law enforcement officers to safely manage visitors.

19. Require public users to certify that they have read and understood refuge regulations (per refuge hunt brochure).

20. Opt-in real time harvest record reporting on a station-by-station basis.

21. Other configuration services for onboarding new sites and permit and pass products.

22. Onboarding and training that may include multiple stations; anticipate follow-on session(s) for stations joining later or refreshing administrators.

Data Migration More than sixty national wildlife refuges currently use an approved platform for recreational permits.

Migration shall include creation of administrative and standard user accounts, configuration of permits and passes, replication of site-specific business rules and features, and transfer of historical or active permit- data as required by FWS.

Within 30 days of award, the contractor shall deliver a Data Migration Plan identifying:

• Required formats and data inputs from the Government

• Migration steps, sequencing, and schedule

• Verification and validation procedures

• Data integrity checks and acceptance criteria

• Roles and responsibilities for contractor and government staff

Migration shall not disrupt active permit sales or ongoing recreation activities. All sites must be fully operational before acceptance.

Security The platform shall meet all federal security, privacy, and access control requirements applicable to a FedRAMP Moderate–authorized SaaS system containing Sensitive Personally Identifiable Information (PII). The platform will contain Sensitive Personally Identifiable Information (PII), but will not store government sensitive information, Controlled Unclassified Information (CUI).

The platform must maintain active FedRAMP Moderate authorization and shall meet e-government Federal Information Security Management Act (FISMA) security measures defined within the National Institute of Standards and Technology (NIST) framework SP 800-37. Measures Include:

• Meet applicable minimum-security requirements as described in NIST SP 800-53r5.

• Assist the FWS in achieving Certification and Accreditation as described in the NIST SP-37 and required by OMB Circular A-130.

• Perform and provide monthly Continuous Monitoring reports of application platform per the FedRAMP authorization standards.

• Implement OMB M-22-09, which requires phishing resistant multi factor authentication (MFA).

DOI CIO has determined that Security Assertion Markup Language (SAML) integration with Active Directory (Entra ID) is required for internal users and login.gov is required for external users (e.g., members of the public, external partners, etc.)

• Implement OMB M-23-10 by September 30, 2023, which requires the registration and use of .gov in the Federal Government. This can be implemented as a subdomain of FWS.gov.

The Platform will meet the Federal Information Processing Standard (FIPS 200) minimum security https://www.whitehouse.gov/wp-content/uploads/2022/01/M-22-09.pdf https://www.whitehouse.gov/wp-content/uploads/2023/02/M-23-10-DOTGOV-Act-%20Guidance.pdf https://www.whitehouse.gov/wp-content/uploads/2023/02/M-23-10-DOTGOV-Act-%20Guidance.pdf standards by categorizing all features and content as MODERATE impact levels. This includes the triangulation impact of the system and Service loaded content regarding 1) Confidentiality, 2) Integrity, and 3) Availability.

Period of Performance The base period of the contract will be for one year from the date of award, unless terminated earlier.

Four additional option years can be exercised based on quality performance and the needs of the government.

Quality Control The contractor shall develop and implement a comprehensive Quality Control Program (QCP) to ensure all services, features, and system operations comply with the requirements of this PWS. The QCP shall describe processes for monitoring service performance, identifying and correcting deficiencies, documenting corrective actions, and preventing recurrence. The contractor shall provide the QCP to the Contracting Officer within 15 calendar days of award for review and acceptance.

Quality Assurance The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

Recognized Holidays The contractor is required to perform services on holidays including New Year’s Day, Martin Luther King Jr’s Birthday, President’s Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day.

Hours of Operation The contractor is responsible for providing their online service platform to customers 24 hours a day, seven days a week. The Contractor must maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

Post Award Conference/Periodic Progress Meetings The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

Contracting Officer Representative (COR) The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions:

• Assure that the Contractor performs the technical requirements of the contract.