Solicitation for Cellphone Services for U. S. Embassy Harare in Zimbabwe

The U.S. Embassy in Harare, Zimbabwe (Department of State) is soliciting quotations for comprehensive mobile telephone and data services to support approximately 600 cellular and data lines at the embassy. The solicitation requires a contractor to provide cellular calls, SMS messaging, voice mail, international roaming, and data services with a specific performance standard of at least 90% local network coverage on a 24-hour basis throughout Harare, urban areas, and main traffic routes. Key requirements include submission of the Standard Form 1449, pricing information, representations and certifications, and completion of a Cybersecurity Supply Chain Risk Management Questionnaire, with all proposals to be submitted in English by February 2, 2026, at 5:00 PM Harare Time. The government will evaluate proposals using a best-value comparative evaluation process that considers technical capabilities, past performance, and pricing. Offerors must be registered in the System for Award Management (SAM) database prior to submission, and incomplete or late proposals will not be accepted. Electronic submissions should be sent to HarareGSOprocurement@state.gov in MS-Word, MS-Excel, or PDF format with a maximum file size of 30MB.

This solicitation carries no set-aside designation and does not identify any incumbent contractor. The contract will consist of a one-year base period with four optional 12-month renewal years, though no specific award value or budget range is disclosed in the solicitation materials. The contractor will be responsible for providing activation fees, monthly SIM card rentals, various call and messaging plans, and mobile data packages ranging from 1.2GB to 10GB monthly to meet the embassy's operational needs. Performance will take place in Zimbabwe, with all services required to maintain international connectivity and roaming capabilities in neighboring countries and select regions. Vendors must also complete the State Department Secure Software Development Attestation Form if applicable to their service offerings, demonstrating adherence to federal cybersecurity supply chain risk management standards.