Sole Source Hill-Rom - Navicare Nurse Call System maintenance

The Medical Readiness Contracting Office-West at Fort Carson has issued a Notice of Intent to award a sole source contract to Hill-Rom Inc. for maintenance of NaviCare Nurse Call Systems at Evans Army Community Hospital in Fort Carson, Colorado. This special notice, posted on August 28, 2025, under solicitation number W81K00-25-Q-A208, announces the government's intention to execute a non-competitive contract with Hill-Rom Inc. as the original equipment manufacturer. The Department of the Army Medical Command is seeking maintenance services for government-owned nurse call systems that are critical for patient safety communications. The contract falls under NAICS code 812210 with a size standard of $34 million and PSC category J065 for medical equipment maintenance. Hill-Rom Inc. holds the proprietary software maintenance agreement and equipment support authorization for these systems.

The sole source contract is justified because Hill-Rom Inc. is the only authorized third-party capable of maintaining the NaviCare Nurse Call systems, which send vital patient safety alerts directly to caregivers in all in-patient areas. The contract period of performance extends from September 15, 2025, to September 14, 2026, with four additional one-year option periods available. While this notice is not a request for competitive proposals, the government will consider capability statements, proposals, or quotations from responsible sources submitted within five days of posting for potential future requirements. Market research was previously conducted from April 29 to May 9, 2025, including posting on SAM.gov and searching the Small Business Administration's Dynamic Business Search, which yielded three vendor responses. The government retains sole discretion in determining whether to proceed with the sole source approach based on any responses received to this notice.