SmarTrack GPS Tracking System Service and Maintenance

The United States Special Operations Command (USASOC) is seeking a small business contractor to provide SmarTrack GPS tracking system service and maintenance for 765 tracking devices used during Special Forces training courses at Camp Mackall, NC. The primary objective is to maintain a web-based tracking platform that enables minute-by-minute location monitoring, emergency beacon functionality, and two-way communication for students in Special Forces Assessment and Selection (SFAS), Special Forces Preparation and Conditioning (SFPC), and Survival Escape, Resistance and Evasion (SERE) courses. The contract requires the contractor to ensure 90% operational availability of devices, provide 24/7 help desk support with a 2-hour response time, and repair or replace defective devices within 14 days. Interested vendors must submit capability statements by 10:00 AM EST on January 3, 2025, to Contracting Officer Brian Gilmore and Contract Specialist Chu Yon Ku. The submission should include company information, DUNS/CAGE codes, socioeconomic status, security clearance level, and a 10-page capability statement with relevant past performance.

The contract is designated as a total small business set-aside under NAICS code 541519 with a size standard of $34 million. The anticipated contract period is one base year with three option years, focusing on providing airtime service and maintenance for tracking devices in training environments. The devices must be capable of sending and receiving signals, providing user location updates every 2-4 minutes in the Camp Mackall and Hoffman training areas. While no specific incumbent is mentioned, the contract was originally initiated in 2021 to enhance safety measures for troops conducting field training in challenging environments. The government emphasizes that this Sources Sought notice is a market research tool and will not directly result in a contract award, but is designed to identify potential qualified small business contractors who can meet the complex technical and operational requirements of the SmarTrack GPS tracking system service.