Smart Eye Multi-Camera Eye Tracking System Service Plan
Closed Special Notice Posted
- Solicitation number
- N3239825Q4911
- Agency
- Naval Supply Systems Command Department of the Navy, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- Place of performance
- Wright Patterson AFB, Ohio 45433, United States
- Points of contact
-
- Michael Ponczek michael.ponczek@us.af.mil
- Nataki Johnson Lovett nataki.s.johnsonlovett.civ@health.mil (301) 319-7303
Notice details come from SAM.gov. Updated .
About this opportunity
The United States Department of the Naval Medical Research Command (NMRC) has issued a Special Notice for a sole source contract with Smart Eye AB, a company based in Gothenburg, Sweden. The notice pertains to a service plan for four Smart Eye AB Pro dx multi-camera eye tracking systems operating at 120 Hz. The contract will cover preventive maintenance and comprehensive repair services for these specialized research instruments. The procurement is intended to ensure continued warranty coverage and immediate technical support for these critical systems. The notice is specifically focused on supporting the Disorientation Research Device (DRD) and Spatial Disorientation laboratories.
The primary objective of this Special Notice is to secure ongoing technical support and maintenance for highly specialized eye tracking systems through a sole source procurement. The contract period will run from September 30, 2025, to September 29, 2028, with potential for base and option years. Contractors must be registered in the Systems for Award Management (SAM) and possess a Unique Entity Identification Number (UEI) to be eligible. The procurement will be processed under FAR Part 12 Commercial Items guidelines, with the NAICS code 811210 for Electronic and Precision Equipment Repair and Maintenance. While the notice indicates a sole source approach, the government will still consider responses from interested parties. Contractors must recognize the proprietary nature of the Smart Eye AB systems and understand that deviation from manufacturer specifications could result in compromised research data.
Notice text
The United States Department of the Naval Medical Research Command (NMRC) intends to award a sole source contract to, Smart Eye AB, Gotenborg, Sweden. This requirement is for authorized approved vendors to perform services for brand name equipment. This notice is not a request for competitive proposals however If interested Government shall consider all responses.
The requirement is for Preventive Maintenance (PM) and comprehensive repair service(s) for four (4) Smart Eye AB Pro dx multi-camera eye tracking systems (120 Hz). The four systems will need continued warranty coverage. This support service purchase will provide the immediate response and software upgrades necessary to ensure the continuity of the feature. The design of the eye tracking system and the unique support offered is proprietary to Smart Eye AB. This offers only applies to support services for the eye tracking systems. These highly technical instruments require comprehensive PM inspections and services and ongoing repair service(s) throughout the base plus two (2) option year contract period of performance (POP) - 9/30/2025- 9/29/2028 by specially trained service engineers/technicians that use the manufacturer’s unique certified parts to maintain these critical instruments at full operation and within the manufacturer’s tight operational specifications; deviation from which results in corrupted/inaccurate data or data interpretation.
The NAICS code for this action is 811210. This requirement will be procured under the guidelines of FAR Part 12 Commercial Items. NMRC requires that all contractors doing business with the Acquisition Office must be registered with the Systems for Award Management (SAM). No award can be made unless the vendor is registered in Systems for Award Management. For additional information and to register in SAM, please access the following website: https://www.sam.gov/. In order to register with the SAM and to be eligible to receive an award from this Acquisition Office, all offers must have a Unique Entity Identification Number (UEI). A Sam.gov number may be acquired free of charge by contacting Sam.gov online at www.sam.gov or by phone at (866) 606-8220.
Attachments
| File | Type | Posted |
|---|---|---|
| 7. Sole Source Justification (SSJ)_Smart Support.pdf | ||
| 8. SOW_Smart Support.docx | DOCX document |
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