Service Contract Renewal OXFORD INSTRUMENTS
Open Pre-Solicitation Posted
- Solicitation number
- 75N98027Q00045
- Agency
-
Office of Logisitics and Acquisition Operations
National Institutes of Health, Department of Health and Human Services
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- Place of performance
- Bethesda, Maryland, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The National Institutes of Health's Eunice Kennedy Shriver National Institute of Child Health and Human Development (NICHD) intends to award a sole-source, firm-fixed-price purchase order to Oxford Instruments (formerly Witec Instruments Inc) for a service contract renewal covering a WiTec Raman microscope system, with responses due November 9, 2026. The NIH Office of Logistics and Acquisition Operations issued Notice No. 75N98027Q00045 with the Set Aside line reading "No Set-Aside Used." The equipment is Model Alpha 300+, Serial No. 100-1200-2268, though the description also refers to the Alpha 300R. The notice is classified under NAICS 811210 and PSC J066.
The notice states that Oxford Instruments is the sole provider of genuine spare parts for these instruments and that only qualified Oxford technicians can perform maintenance and repair. It also states that a contract with a third-party repair or maintenance provider will void the Oxford service contract and significantly increase the risk of mission disruption from serious instrument failure.
Scope includes one annual preventive maintenance and/or calibration visit by an on-site field service engineer, with labor, travel, and PM parts included. Replacement parts are included. Helpdesk and technical support carry priority response during Monday through Friday, 8:30 AM to 5 PM EST, excluding federal holidays, and remote support is subject to connectivity and availability. Software fault fixes and software updates are included. The contractor must provide OEM certified parts for preventive maintenance and service repairs at no additional cost to the Government, except for consumables. Consumables are not covered, but a 10% Silver Contract discount applies to them through the Oxford Instruments online store. The source provides no place of performance, period of performance, award value, or industry engagement event.
Notice text
NOTICE OF INTENT – SOLE-SOURCE ACQUISITION
Notice No.: 75N98027Q00045
The National Institutes of Health (NIH), Eunice Kennedy Shriver National Institute of Child Health and Human Development (NICHD), intends to award a Firm-Fixed-Price Purchase Order to Oxford Instruments (Witec Instruments) for Service Contract for WiTec Raman
Microscope Systems, Model: Alpha 300+, Serial No. 100-1200-2268.
Description of the Requirement
Service contract is essential for preventive maintenance, calibration and timely repairs of Witec Alpha 300R Raman microscope. Oxford Instruments Inc. (formerly known as Witec Instruments Inc) is the sole provider of genuine spare parts for these instruments and only qualified Oxford Instruments technicians can perform maintenance and repair of the equipment. A contract with a third-party repair/maintenance service will void Oxford service contract, and significantly increase the risk of disruptions in SPB/NICHD/NIH mission in the case of serious instrument failure.
Contractor shall perform the following:
PM – 1 Annual Preventative Maintenance (and/or Calibration) on-site Field Service Engineer Visit – covers PM parts, labor, travel expense.
TECHNICAL SUPPORT –Access to Helpdesk and Technical Support included with priority response time during standard business hours Monday-Friday 8:30AM-5PM EST, excluding Federal Holidays.
Technical Remote Support subject to connectivity and availability.
LABOUR: Labor and Travel Expenses for all on-site FSE visits are included.
PARTS – Includes replacement parts
CONSUMABLES: consumables are not covered -however, a 10% OFF SILVER Contract discount applies towards all consumables via
Oxford Instruments Online Store, Link to eStore: https://estore.oxinst.com/us
SOFTWARE: Software fault or bug fixes are included. Software Updates are also included.
Contractor shall provide OEM certified parts for all preventative maintenance and service repairs, except for consumables, at no additional cost to the Government. Shipping and handling parts under warranty or contract shall not be charged to the Government.
Contractor shall provide an OEM service technician to perform all preventive maintenance inspections, service repairs and technical support.
Justification for the Proposed Sole-Source Acquisition
The Government intends to solicit from a single source pursuant to FAR 6.302-1, Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements.
Oxford Instruments Inc. is the manufacturer of the WTIec alpha300R Raman microscope and the sole provider of alignment and maintenance services currently deployed at the SPB / NICHD. As the manufacturer, Oxford Instruments maintains the proprietary hardware, firmware configurations, calibration specifications, replacement parts inventory required to support the WTIec alpha300R microscope.
The WTIec alpha300R system, including its hardware, software, firmware, calibration and alignment processes, and supporting documentation, is proprietary to Oxford Instruments Inc. Maintenance services must be performed using manufacturer-approved procedures and replacement components to preserve compatibility with the existing hardware and software, and retain manufacturer support. To the Government's knowledge, no other vendor possesses the proprietary technology, replacement components, or integrated calibration/alignment capabilities necessary to provide maintenance services that are fully compatible with the existing WTIec alpha300R Raman microscope.
Response Information
This notice is not a request for competitive quotations or proposals. However, interested parties that believe they can meet the Government's requirements may submit a capability statement demonstrating their ability to provide the required preventive maintenance and remedial repair services for the specified instrument and meet all applicable technical and operational requirements.
The Government will review timely submissions to determine whether another responsible source is capable of satisfying the requirement and whether a competitive acquisition is appropriate.
The Government anticipates making an award approximately five (5) calendar days after the closing date of this notice, unless the Government determines that another responsible source can satisfy the requirement.
Capability statements must be submitted electronically to Verne.Griffin@nih.gov no later than 9:00 a.m. EDT on November 9, 2026.
Please reference Notice No. 75N98027Q00045 in the subject line of the submission.
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