SAPRO Case Complete Software Licenses

The Defense Human Resources Activity (DHRA) is soliciting quotes for Case Complete Software 5 Pack License renewals to support the Department of Defense Sexual Assault Prevention and Response Office (SAPRO). The requirement encompasses a Federal Risk and Authorization Management Program (FEDRAMP) approved web-based and mobile application communication and collaboration platform designed to track Department of Defense Sexual Assault Incident Database (DSAID)-related requirements, decisions, and supporting documentation. Key contract requirements include providing maintenance support coverage for 36 months from the contract award date, delivering desktop client, mobile app, web client, and web portal capabilities with SAPRO designated representative access to update content. Award will be made to the Lowest Price, Technically Acceptable (LPTA) offer, with technical acceptability determined by the offeror's ability to meet the Statement of Work (SOW) requirements and delivery schedule. Critical deadlines include March 3, 2026 at 11:00 AM EST for submission of questions to carol.a.johnson218.civ@mail.mil and March 6, 2026 at 10:00 AM EST for quote submission. All prospective contractors must provide complete quotes including company information, point of contact, CAGE Code, DUNS number, Tax Identification number, and business size, and must be registered in SAM.gov.

This is an unrestricted acquisition with no set-aside designations. The contract consists of a base year (March 24, 2026 to March 23, 2027) plus two one-year option years (March 24, 2027 to March 23, 2028 and March 24, 2028 to March 23, 2029), with a quantity of one unit per line item under a firm fixed price arrangement. No incumbent contractor or budget range information is disclosed in the solicitation materials. Place of performance is Alexandria, VA 22350, with delivery FOB Destination to the Defense Manpower Data Center, 4800 Mark Center Drive, Suite 04E25, Alexandria, VA 22350-0002. The contracting officer is Carol Johnson, reachable at 202-893-4733 or carol.a.johnson218.civ@mail.mil. All submissions must be all-or-none offers, with partial quotes deemed nonresponsive and not subject to evaluation.