RFI Billings Area Wide Tele Emergency/Tele Behavioral Services
Closed Pre-Solicitation Posted
Not the latest version. See the latest solicitation from .
- Solicitation number
- 75H70925Q00003
- Agency
-
Indian Health Service
Department of Health and Human Services
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 621112 Offices of Physicians, Mental Health Specialists
- PSC
- Q519 Behavioral And Mental Health
- Place of performance
- Montana 59101, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Indian Health Service (IHS) Billings Area Office is seeking industry input for a comprehensive telehealth services contract focused on tele-emergency and tele-behavioral health services for Native American populations in Montana and Wyoming. The Request for Information (RFI) 75H70925Q00003 aims to gather feedback on contract structure, billing methodologies, and service delivery from potential teleradiology providers. Key contract objectives include developing a performance work statement (PWS) that ensures 24/7 remote clinical consultations, psychiatric assessments, crisis management, and patient care documentation using the IHS Electronic Health Record system. The RFI solicits detailed input on contract line-item (CLIN) structures, preferred billing units, technical recommendations, and compliance with security and privacy standards like HIPAA. Responses are due by March 17, 2025, and must be submitted to Johnna Spotted at Johnna.Spotted@ihs.gov, with companies required to provide their qualifications, contact information, and comprehensive feedback on the draft solicitation requirements.
The pre-solicitation notice does not indicate a specific set-aside designation, suggesting the opportunity will be open to all qualified providers. While no incumbent contractor is mentioned, the contract appears targeted at mental health and telehealth service providers specializing in remote clinical support for Native American communities. The solicitation falls under NAICS category 621112 for Offices of Physicians, Mental Health Specialists, and PSC category Q519 for Behavioral and Mental Health services. No specific award value or budget range is disclosed in the current documentation, though the comprehensive nature of the required services suggests a significant potential contract scope. The contract is expected to cover multiple service units across Montana and Wyoming, with rigorous performance standards including specific acceptable quality levels for response times, documentation, communication, and culturally sensitive care delivery.
Notice text
Request for Information (RFI)
75H70925Q00003
Subject: Industry Input on Tele behavioral and emergency Health Contract CLIN Structure, Unit Billing, and PWS Review
1. Introduction
The Billings Area is seeking industry feedback to enhance the quality and effectiveness of an upcoming solicitation for telehealth services. This Request for Information (RFI) is issued solely for market research and planning purposes. It does not constitute a solicitation or a commitment by the government to award a contract.
The government intends to develop a contract structure that aligns with industry best practices while meeting mission-critical requirements. Your input will help ensure the Performance Work Statement (PWS), Contract Line-Item Number (CLIN) structure, and unit billing approach are clear, practical, and effective.
2. Objective
The objective of this RFI is to:
- Understand industry preferences for CLIN structure and units of measure for telehealth service.
- Solicit recommendations for optimizing billing methodologies (e.g., per study, per hour, flat rate).
- Seek feedback on the draft Performance Work Statement (PWS) to improve clarity and quality.
3. Industry Input Requested
We invite teleradiology providers to respond to the following:
1. CLIN Structure:
Q: Based on your experience, how should CLINs for telehealth services be structured to facilitate accurate billing and reporting?
Q: Would you prefer CLINs based on specific services or broader categories?
2. Unit Billing:
Q: What unit of measure do you find most effective for billing (e.g., per claim, per hour, per month)?
3. PWS Review:
Q: Please review the attached draft PWS and provide suggestions to improve its quality, clarity, and alignment with industry standards.
Q: Are there additional requirements or details we should include to ensure seamless service delivery?
4. Technical Recommendations:
Q: Do you have recommendations for incorporating software licensing, training, or technical support into the contract structure?
Q: How do you ensure compliance with security and privacy standards (e.g., HIPAA)?
5. Additional Comments:
Please share any other insights, challenges, or recommendations based on your experience providing telehealth services.
4. Submission Details
Please submit your responses to this RFI no later than 03/17/2025 to Johnna Spotted at Johnna.Spotted@ihs.gov. Responses should include the following:
• Company Name, Address, and Point of Contact Information
• Statement of Qualifications, a brief description of your company and relevant experience
• Responses to the questions above
The government may use your feedback to refine its acquisition strategy and solicitation documents. However, no proprietary or business-sensitive information will be shared outside the evaluation team.
5. Disclaimer
This RFI is issued solely for informational purposes and does not constitute a solicitation or an obligation to issue a future solicitation. Responses to this RFI are not offers and cannot be accepted by the government to form a binding contract.
We appreciate your time and input in assisting us to develop a comprehensive and industry-aligned approach to telehealth services.
Johnna Spotted
Contract Specialist
Billings Area Office
Johnna.Spotted@ihs.gov
Files
| File | Type | Posted |
|---|---|---|
| DRAFT PWS for Telebehavioral Health Services.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| CANCELLED* Billings Area Wide Tele Behavioral Health Services | Solicitation | |
| Billings Area Wide Tele Behavioral Health Services | Pre-Solicitation | |
| This notice | Pre-Solicitation |
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