Request for Quote 480462 - Audio-Visual (AV) and Video Teleconferencing (VTC) infrastructure deployed
Closed Solicitation Posted
- Solicitation number
- BSA-RFQ-480462
- Agency
-
Office of Science
Department of Energy
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541513 Computer Facilities Management Services
- Place of performance
- Upton, New York 11973, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Energy Office of Science, procuring on behalf of Brookhaven National Laboratory, seeks comprehensive maintenance and technical support for Cisco and Poly audio-visual and video teleconferencing infrastructure deployed throughout the laboratory, with quotes due August 25. This is full and open competition with no set-aside.
Place of performance is Upton, New York. The contract requires manufacturer and equipment support capability with certifications for Cisco and Poly; past performance demonstrating a minimum of three references from similar contracts within the past five years; technical staffing and relevant certifications; and lifecycle management and reporting capability. The contractor must provide 24×7 telephone technical support with a one-hour maximum response time, remote troubleshooting and diagnosis, software updates and upgrades, next business day onsite support when required, annual preventative maintenance visits, and same-day parts shipment when applicable. The contractor shall notify BNL of equipment reaching End-of-Life, End-of-Sale, or End-of-Support status and provide recommendations for replacement, upgrade, migration, or risk mitigation.
The NAICS code is 541513, Computer Facilities Management Services, with a small business size standard of $37 million. The period of performance runs October 1, 2026 through September 30, 2027, with four optional one-year renewal periods exercisable at the contractor's option through September 30, 2031. The contract is Firm Fixed Price with Net 10 payment terms for small businesses and Net 30 for large businesses. Award will be made to the responsive and responsible offeror submitting the lowest total price while meeting all technical requirements. Large businesses exceeding $950,000 in contract value must submit a Small Business Subcontracting Plan with minimum 50% small business participation. The contract is subject to Service Contract Act wage determinations (DOL Wage Determination No. 2015-4157, Revision 32, dated July 30, 2026).
Notice text
The Contractor shall provide comprehensive maintenance, technical support, preventive maintenance, remote diagnostics, software maintenance, warranty coordination, and related support services for the existing Cisco, Poly, and associated Audio-Visual (AV) and Video Teleconferencing (VTC) infrastructure deployed throughout Brookhaven National Laboratory (BNL).
A detailed inventory of covered equipment and systems will be provided as an attachment to the resulting agreement. The Contractor shall furnish all labor, supervision, tools, expertise, and resources necessary to maintain the operational readiness, reliability, and performance of the designated VTC systems.
Support services shall include, but are not limited to, the following equipment and components:
- Conference room VTC and collaboration systems
- Cameras, microphones, speakers, displays, and related peripherals
- Video conferencing codecs and control systems
- Network connectivity components dedicated to or supporting VTC operations
- Software, firmware, licensing, and operating systems associated with supported VTC platforms
- Integrated AV/VTC components and accessories necessary for system functionality
The Contractor shall provide proactive and reactive support services, including troubleshooting, repair coordination, system diagnostics, software and firmware updates, configuration assistance, performance optimization, and manufacturer warranty support as applicable.
Services shall be performed in a manner that minimizes disruption to BNL operations and ensures continued availability of critical conferencing and collaboration capabilities.
Files
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