Request for Information (RFI) - Human Resources Management Solutions

U.S. Immigration and Customs Enforcement (ICE) has issued a Request for Information to conduct market research on Human Resources Management Solutions that comply with the Office of Personnel Management's Human Capital Business Reference Model (HCBRM) functional framework. The agency is seeking cloud-based Human Capital Management solutions specifically tailored to meet ICE's requirements and federal Human Capital Management standards. Vendors must demonstrate capabilities in key OPM functional areas including Federal Leadership, Oversight & Evaluation, Vetting, Benefits, and Retirement, while ensuring compliance with federal standards such as Section 508 accessibility requirements and FedRAMP certification. Interested vendors are required to submit detailed responses addressing eight specific questions about their HR management cloud solutions, including information on modules, implementation approaches, training offerings, and data migration strategies. The response deadline is August 27, 2025, at 9:00 AM EST, and submissions must include an Administrative Information Table along with comprehensive answers to all specified questions.

This opportunity does not include any set-aside designations and is open to all qualified vendors in the market. The RFI document does not identify any current incumbents or existing contractors for similar services within ICE. No award values, budget ranges, or contract ceiling amounts are specified in this market research initiative, as it is strictly an information-gathering exercise that does not guarantee a future solicitation or contract award. The document emphasizes that this RFI is solely for market research purposes and does not constitute a commitment by the government to issue a subsequent Request for Proposal. The timeline for potential future procurement activities has not been established, and no specific quantities of licenses or users are mentioned in the current documentation.