Request for Information - Oculus Pentacam Maintenance for Naval Medical Center Portsmouth, Portsmouth, VA
Closed Pre-Solicitation Posted
- Solicitation number
- RFIOculusPentacam
- Agency
-
Defense Health Agency
Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- Place of performance
- Portsmouth, Virginia 23708, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Health Agency is issuing a Request for Information to identify sources capable of providing Oculus Pentacam maintenance services at Naval Medical Center Portsmouth, Portsmouth, Virginia, with responses due by July 16, 2026. This is an RFI for planning purposes only and does not constitute a solicitation; responses will not be accepted as offers or to form binding contracts.
The current contract expires September 30, 2026. The prospective contract period runs October 1, 2026, through September 30, 2027, with two one-year option periods extending through September 30, 2029. Place of performance is 620 John Paul Jones Circle, Portsmouth, Virginia 23452, with services covering Oculus Pentacam units at Naval Medical Center Portsmouth and affiliated Branch Health Clinics in Virginia.
The contractor must be an Original Equipment Manufacturer authorized certified service provider with current OEM certifications maintained throughout the contract period. Services include annual preventative maintenance completed by June 15 each fiscal year, 24/7 remote telephonic support with callbacks within 4 business hours during normal operating hours (8:00 AM–4:30 PM EST, Monday–Friday, excluding federal holidays), onsite corrective maintenance, depot-level repair with loner unit provision, and software updates at no additional cost. All work must use OEM parts exclusively. Performance standards require 100 percent annual preventative maintenance completion, 95 percent telephonic response within 4 business hours, 95 percent onsite response within 48 hours, 95 percent Field Service Report submission within 2 business days, and 100 percent contractor personnel OEM certification. The contractor covers all costs including parts, labor, travel, and shipping. NAICS 811210; PSC J065.
Notice text
REQUEST FOR INFORMATION (RFI)
DISCLAIMER: This is an RFI to identify potential sources possessing the capabilities described herein and ascertain whether the required services are commercial in nature. This RFI is issued solely for information and planning purposes and does not constitute a solicitation. Neither unsolicited proposals nor any other kind of offers will be considered in response to this RFI. Responses to this notice are not offers and will not be accepted by the Government to form a binding contract. In keeping with the standards of FAR Part 10, the Government may request additional information from responders. Responders are solely responsible for all expenses associated with responding to this RFI or any follow-up information request. All information received in response to this RFI or any follow-up information request that is marked Proprietary will be handled accordingly. Responses to the RFI will not be returned. At this time, questions concerning the composition and requirements for a future request for proposal will not be entertained.
NOTE: At this time no solicitation exists. Therefore, please do not request a copy of the solicitation. NO PHONE CALLS WILL BE ACCEPTED. It is the responsibility of any potential Offeror to monitor this site for the release of any solicitation.
- RFI TITLE: Oculus Pentacam Maintenance Service for the Defense Health Agency (DHA) Medical Treatment Facility (MTF).
- LOCATION: Naval Medical Center Portsmouth in Portsmouth, VA
3.0 BACKGROUND: The Naval Medical Center Portsmouth (NMCP) Ophthalmology and Refractive Surgery Department has a current contract for Oculus Pentacam Maintenance Service that is expiring on 30 September 2026 and requires a new contract. Oculus Pentacam Maintenance Services needs to be serviced prior to 15 June, each fiscal year as needed by the Cardiology Department.
5.0 DESCRIPTION: See DRAFT Performance Work Statement (PWS) NAICS 811210 – Electronic and Precision Equipment Repair and Maintenance, PSC J065 maint/repair/rebuild of equipment – medical, dental, and veterinary equipment and supplies
RFI SUBMISSION INSTRUCTIONS:
Responses to this RFI shall adhere to the following formatting and outline instructions:
1. All submissions shall be made electronically and be in one of the following formats: Microsoft Word or Adobe PDF.
2. Cover Page (1 page)
- Title
- Organization
- Responder’s technical and administrative points of contact (names, addresses, phone numbers, and email addresses)
- CAGE code
3. Capabilities statement SHALL address the following:
- Contractor’s clear understanding and ability to perform the scope of this requirement as detailed in the draft PWS.
- Contractor’s experience performing the same or similar work as detailed in the draft PWS.
- Existing contract vehicles (e.g., GSA schedule) under which the responder currently offers these services, if any.
- Whether the responder provides the required services to the general public under terms and conditions similar to those offered to the Federal Government.
RESPONSES DUE: July 16, 2026 by 5pm EST
SUBMISSION TO: Cynthia Scharnowske, Cynthia.e.scharnowske.civ@health.mil and
Carol E. Uebelacker, carol.e.uebelacker.civ@health.mil
Files
| File | Type | Posted |
|---|---|---|
| PWS Oculus Pentacam - 30Jun2026.docx | DOCX document |
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