Request for Information FPS Region 9 IDS and VSS Preventive and Corrective Maintenance
Closed Pre-Solicitation Posted
- Solicitation number
- RFI_FPS_R9
- Agency
-
Office of Procurement Operations
Department of Homeland Security
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 561621 Security Systems Services (except Locksmiths)
- PSC
- Not on record
- Place of performance
- San Francisco, California, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Homeland Security's Office of Procurement Operations has issued a Request for Information (RFI) seeking contractors to provide comprehensive preventive and corrective maintenance services for Video Surveillance Systems (VSS) and Intrusion Detection Systems (IDS) across 34 federal buildings in FPS Region 9, which encompasses Arizona, California, Guam/Saipan, Hawaii, and Nevada. The maintenance services include quarterly and annual preventive maintenance, emergency repairs, system evaluations, and potential equipment replacements for security equipment such as interior and exterior cameras (both analog and IP), DVRs, NVRs, alarm panels, keypads, glass breaks, door contacts, and duress buttons. Key contractor qualifications include possessing current ISO 9001-2015 certification, manufacturer certifications for video management systems, demonstrated experience in VSS/IDS maintenance across multiple locations, and the capability to respond to simultaneous maintenance requests across different geographical areas. The contract structure will be a Hybrid Blanket Purchase Agreement featuring firm-fixed-price preventive maintenance and time-and-materials corrective maintenance components. Interested contractors must submit their responses by July 1, 2025, to lynn.e.miller@fps.dhs.gov.
This procurement opportunity does not utilize any set-aside designations and is open to all qualified contractors. The contract will feature a base period of 12 months with four potential 12-month option periods, creating a possible total contract duration of five years. The maintenance work spans 34 buildings across five states and territories, requiring contractors to demonstrate the operational capacity to service geographically dispersed federal facilities simultaneously. The RFI specifically covers two types of maintenance: regularly scheduled quarterly preventive maintenance designed to minimize corrective maintenance needs, and unscheduled reactive corrective maintenance to restore non-operational equipment to full functionality. No information regarding potential award values, budget ranges, or incumbent contractors has been disclosed in this pre-solicitation phase. The government has confirmed that PDF drawings are available for most locations and that no transition period will be required for the successful contractor.
Notice text
The Contractor shall provide VSS and IDS preventive and corrective maintenance services for 34 buildings within FPS Region 9 (see Appendix A – IDS and VSS Inventory by Location). Services include, but are not limited to, preventive maintenance measures such as testing, cleaning and maintaining equipment to manufacturers specifications and any necessary corrective maintenance of all listed VSS and IDS equipment listed in (see Appendix A – IDS and VSS Inventory by Location). The Contractor shall perform on-site functional evaluations of existing security systems, and if necessary, will recommend replacement and/or remedies to ensure that all systems are fully operational and are appropriate to mitigate vulnerabilities. The Contractor shall perform scheduled quarterly and annual preventive maintenance diagnostic test activities and conduct all specified and recommended preventive maintenance (see Section 7.0 for the minimum recommended preventive maintenance), corrective maintenance (see Section 8.0) and any necessary training (see Section 15.0).
Types of maintenance - There are two (2) types of maintenance specified in the PWS:
1) Preventive Maintenance – regularly scheduled proactive quarterly maintenance that designed to minimize any need for corrective maintenance.
2) Corrective Maintenance (repairs) – unscheduled reactive maintenance task to restore a non-operational or under-performing piece of equipment or system to operational condition. It can include troubleshooting, disassembling, readjusting, repairing, replacing and or realigning equipment.
- The specifications included in the PWS shall focus on the continued performance and maintenance with the goal of maintaining each system in fully operational status at all times while potentially extending the functional life of both VSS and IDS (if applicable) for each building listed in Appendix A – IDS and VSS Inventory by Location
- The purpose of the PWS is to ensure that all systems remain fully functional and operational as specified per manufacturers specifications. The services include, but are not limited to, preventive maintenance and corrective maintenance (repairs) service requests (emergent and deferred) and any resulting repairs (including component replacement parts). The VSS equipment includes, but is not limited to, interior and exterior fixed and pan-tilt-zoom (PTZ) cameras, both analog and IP, controllers, monitors, and DVR, NVR, and Hybrid Recorders (see Appendix A – IDS and VSS Inventory by Location). The IDS equipment includes, but is not limited to, alarm panels and numerous alarm points, keypads, glass breaks, door contacts and duress buttons (see Appendix A – IDS and VSS Inventory by Location).
Files
| File | Type | Posted |
|---|---|---|
| FPS Region 9 Maintinence RFI QA.xlsx | XLSX spreadsheet | |
| RFI FPS Region 9 Surveillance Systems Maintenance.pdf |
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