R608--Language Interpreter/Translation Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12 (VISN 12) is seeking a contractor to provide comprehensive language interpretation and translation services for medical centers and community-based outpatient clinics across Michigan, Wisconsin, Illinois, and Indiana. The solicitation requires contractors to offer telephone-based language interpretation, document translation, in-person American Sign Language (ASL), onsite language interpretation, on-demand video interpretation, and unlimited video remote interpretation licensing. Potential contractors must have interpreters with at least 40 hours of medical interpreting training, a high school diploma, and proven linguistic proficiency across over 30 languages including Arabic, Chinese, Spanish, and Vietnamese. The contract will be awarded based on the best value considering technical capabilities, past performance, and pricing. Quotes are due by June 2, 2025, at 3:00 PM CDT, with a contract performance period starting July 1, 2025.

While this contract is not specifically set aside for a particular small business designation, it is structured to potentially be awarded to a Service-Disabled Veteran-Owned Small Business (SDVOSB). The estimated total contract value is $34 million, with a base period of one year from July 1, 2025, to June 30, 2026, and four additional one-year option periods potentially extending the contract through June 30, 2030. The services will cover medical facilities across a four-state region, requiring robust language support capabilities to serve diverse veteran populations. Interpreters must demonstrate high-level linguistic skills and medical terminology comprehension across multiple languages. The contract's comprehensive scope includes both in-person and remote interpretation services, reflecting the VA's commitment to accessible healthcare communication for veterans.