R422-Notice of Intent to Solicit- FY25 HSI Participant Recruitment

Closed Pre-Solicitation Posted

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Solicitation number
36C10G25Q0094
Agency
Responses due
Set-aside
Service-Disabled Veteran-Owned Small Business

Opportunity facts

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Headquarters is issuing a pre-solicitation notice for participant recruitment services to support the Human Systems Integration (HSI) division within the Veterans Health Administration. The HSI division seeks a contractor to recruit participants including VA employees, veterans, caregivers, and survivors to participate in studies and provide feedback on existing VA services and new products being developed or acquired by VA and its organizational partners. The contractor will be responsible for sourcing, screening, recruiting, scheduling, providing technological assistance, note-taking, validation, and participant reimbursement activities according to government-specified inclusion and exclusion criteria. The work supports Human Centered Design principles aimed at improving the performance and safety of VA health information systems by optimizing end-user experiences across VHA, Veterans Benefits Administration, and National Cemetery Administration. The government intends to release the full solicitation on or about July 8, 2025, with responses due by July 8, 2025.

This opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses under solicitation number 36C10G-25-Q-0094. The contract structure includes a base period with four one-year performance-based option years, creating a total potential contract duration of five years from the date of award. Performance will be conducted at contractor sites within the United States, with the contractor maintaining full responsibility for participant sourcing since the government does not provide access to personal information or other details about potential participants. The notice emphasizes that this is a pre-solicitation announcement for planning purposes only and does not constitute a commitment by the government, with no contract resulting directly from this notice. The work falls under NAICS code 541611 for Administrative Management and General Management Consulting Services and PSC code R422 for Professional Support in Market Research and Public Opinion.

Notice text

THIS IS A PRE-SOLICITATION NOTICE ONLY. 

This is not a solicitation and there will be no resulting contract/order as a direct result of this notice. Requests for a solicitation will not receive a response. This notice does not constitute a commitment by the United States Government.  The Government intends to release a solicitation for this requirement on or about July 8, 2025. This pre-solicitation announcement is issued solely for information and planning purposes only and does not constitute a solicitation.  

Requirement: HSI Participant Recruitment 

Proposed Solicitation Number: 36C10G-25-Q-0094

DESCRIPTION:

The Human Systems Integration (HSI) division exists within the Veterans Health Administration (VHA), Office of Health Informatics (OHI), Office of Clinical Informatics (OCI). HSI seeks to apply the standards of Human Centered Design (HCD) and mature HSI and human factors principles across Veterans Affairs (VA) to improve overall performance and safety of VHA health information systems (HIS) by optimizing the VHA employee (Staff), Veteran, Caregiver, and Survivor end-user experiences. HSI offers HCD and systems engineering services for a variety of VA-developed and acquired products and services with a diverse group of partners from across VA, to include VHA, Veterans Benefits Administration (VBA), and National Cemetery Administration. HSI provides support to collaborators seeking to improve the customer experience, such as Office of Connected Care, Veterans Experience Office, and Digital Services at VA. 

SCOPE OF WORK :

HSI seeks a partner to assist with the recruitment of Participants (Employees/Staff, Veterans, Caregivers or Delegates, and Survivors) to participate in studies and provide substantive feedback regarding their experiences with existing VA services and new products being developed or acquired by VA and its organizational partners. The Government does not provide access to Personal Information or other information about potential Participants. Contractor shall be responsible for sourcing and recruiting study Participants that align with government specific screening criteria. Contractor must ensure that participants meet all inclusion and exclusion criteria. The Contractor shall perform screening, recruiting, scheduling, technological assistance, note-taking, validation, and Participant reimbursement activities. The Government or its partners will facilitate all studies.

The period of performance is anticipated to be five-years from the date of award, with four 1-year performance-based option years.  

THIS IS NOT A REQUEST FOR PROPOSALS. THE GOVERNMENT IS NOT RESPONSIBLE FOR ANY COST ASSOCIATED WITH RESPONDING TO THIS NOTICE.

Files

Notice history

Notice Type Posted
R422- HSI Participant Recruitment Latest solicitation Solicitation
This notice Original Pre-Solicitation

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