PreSolicitation Notice_36C10G25Q0094_HSI Participant Recruitment.pdf
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- Solicitation number
- 36C10G25Q0094
About this file
This presolicitation notice is for a five-year contract with four 1-year performance-based option years to support the Human Systems Integration (HSI) division within the Veterans Health Administration. The solicitation (Number 36C10G25Q0094) is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and seeks a contractor to recruit participants for studies across VA organizations, including VHA, Veterans Benefits Administration, and National Cemetery Administration.
The primary objective is to recruit participants (VA employees, veterans, caregivers, survivors) who will provide feedback on existing VA services and new products. The contractor will be responsible for sourcing, screening, recruiting, scheduling, and reimbursing participants according to government-specified criteria. The work will support Human Centered Design principles to improve performance and safety of VA health information systems by optimizing end-user experiences. The response is due on 07-8-2025 at 10:00 Eastern Time, with the government intending to release the full solicitation on or about July 8, 2025, and performance to be conducted at contractor sites within the United States.
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Presolicitation Notice
*=Required Field Presolicitation Notice
SUBJECT* FY25 ACTION | HSI Participant Recruitment Contract.
GENERAL INFORMATION
CONTRACTING OFFICE’S ZIP CODE* 22408-2697
SOLICITATION NUMBER* 36C10G25Q0094
RESPONSE DATE/TIME/ZONE 07-8-2025 10:00 EASTERN TIME, NEW YORK, USA
ARCHIVE 14 DAYS AFTER THE RESPONSE DATE
SET-ASIDE SDVOSB
PRODUCT SERVICE CODE* R422
NAICS CODE* 541611
PLACE OF PERFORMANCE Contractor sites within the United States
POSTAL CODE TBD
COUNTRY United States
CONTACT INFORMATION
CONTRACTING OFFICE ADDRESS U.S. Department of Veterans Affairs OPAL | Strategic Acquisition Center- Fredericksburg 10300 Spotsylvania Ave | STE 400 Fredericksburg VA 22408-2697
POINT OF CONTACT* Tawana M. Young, Contracting Officer Tawana.Young@va.gov Jessica George, Contract Specialist Jessica.George.5@va.gov
ADDITIONAL INFORMATION
AGENCY’S URL
URL DESCRIPTION
AGENCY CONTACT’S EMAIL ADDRESS
EMAIL DESCRIPTION
DESCRIPTION
THIS IS A PRE-SOLICITATION ANNOUNCMENT ONLY. This is not a solicitation and there will be no resulting contract/order as a direct result of this notice. Requests for a solicitation will not receive a response. This notice does not constitute a commitment by the United States
Government. The Government intends to release a solicitation for this requirement on or about
July 8, 2025. This pre-solicitation announcement is issued solely for information and planning purposes only and does not constitute a solicitation.
Requirement: HSI Participant Recruitment
Proposed Solicitation Number: 36C10G-25-Q-0094
DESCRIPTION:
The Human Systems Integration (HSI) division exists within the Veterans Health Administration
(VHA), Office of Health Informatics (OHI), Office of Clinical Informatics (OCI). HSI seeks to apply the standards of Human Centered Design (HCD) and mature HSI and human factors principles across Veterans Affairs (VA) to improve overall performance and safety of VHA health information systems (HIS) by optimizing the VHA employee (Staff), Veteran, Caregiver, and
Survivor end-user experiences. HSI offers HCD and systems engineering services for a variety of VA-developed and acquired products and services with a diverse group of partners from across VA, to include VHA, Veterans Benefits Administration (VBA), and National Cemetery
Administration. HSI provides support to collaborators seeking to improve the customer experience, such as Office of Connected Care, Veterans Experience Office, and Digital
Services at VA.
SCOPE OF WORK :
HSI seeks a partner to assist with the recruitment of Participants (Employees/Staff, Veterans, Caregivers or Delegates, and Survivors) to participate in studies and provide substantive feedback regarding their experiences with existing VA services and new products being developed or acquired by VA and its organizational partners. The Government does not provide access to Personal Information or other information about potential Participants. Contractor shall be responsible for sourcing and recruiting study Participants that align with government specific screening criteria. Contractor must ensure that participants meet all inclusion and exclusion criteria. The Contractor shall perform screening, recruiting, scheduling, technological assistance, note-taking, validation, and Participant reimbursement activities. The Government or its partners will facilitate all studies.
The period of performance is anticipated to be five-years from the date of award, with four 1-year performance-based option years.
THIS IS NOT A REQUEST FOR PROPOSALS. THE GOVERNMENT IS NOT RESPONSIBLE
FOR ANY COST ASSOCIATED WITH RESPONDING TO THIS NOTICE.
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