Q522--Other - VISN 9 Tele-Radiology Contract - VISN Replacement base+4 requirement

Closed Solicitation Posted

Solicitation number
36C24926R0007
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Veterans Integrated Service Network 9 seeks Board Certified teleradiology physician services across five medical centers in Tennessee and Kentucky, with proposals due May 22, 2026 at 11:00 a.m. Central Time. This is an Indefinite Delivery/Indefinite Quantity (IDIQ) Firm Fixed Price contract with a five-year base term and six-month option period.

Place of performance includes James H. Quillen VA Medical Center (Mountain Home, Tennessee), Lexington VAMC (Kentucky), Louisville VAMC (Kentucky), Memphis VAMC (Tennessee), and Tennessee Valley Healthcare System (Murfreesboro and Nashville). The contractor must provide 24/7/365 availability for diagnostic plain films, CT, CT angiography, MRI, ultrasound, nuclear medicine, and PET CT interpretations, with routine exams completed within 24 hours, STAT exams within 45 minutes, and stroke protocol CTs within 30 minutes of image availability at the VA Trusted Internet Connection Gateway. Services must comply with American College of Radiology standards and The Joint Commission requirements.

All contract physicians must hold current, unrestricted medical licenses; board certification in diagnostic radiology or nuclear medicine; VA credentialing and privileging; and professional liability insurance of $1,000,000 per person and $3,000,000 per occurrence. Contractor personnel requiring physical or logical access to VA facilities and systems must comply with revised VAAR Clause 852.204-70 (Personal Identity Verification) and new VAAR Clause 852.204-72 (Personnel Vetting and Credentialing), effective May 18, 2026. These requirements mandate background investigations commensurate with risk tier designations and PIV card issuance. Quarterly status reports on employee vetting and PIV card compliance are required within five working days after each calendar quarter.

The contract minimum is $100,000 and maximum is $45 million over all ordering periods. Estimated annual volume is approximately 95,059 examinations, split roughly 40 percent STAT and 60 percent routine. The incumbent contractor is VetMed Group. Evaluation criteria include technical capabilities, business operations and staffing experience, past performance (minimum three references), SDVOSB/VOSB participation, and price. FAR Clause 52.222-90 (Addressing DEI Discrimination by Federal Contractors) is incorporated into Section C. NAICS code is 621111, Offices of Physicians (except Mental Health Specialists); PSC is Q522, Medical-Radiology.

Notice text

5 versions

Update #5 · Latest ·

RFP 36C24926R0007 AMEND # 4

This RFP is being amended to remove and replace VAAR Clause 852.204-70, and to add VAAR Clause 852.204-72. The contract modification is as follows:

Clause VAAR 852.204-70 is hereby removed and replaced with the following:

VAAR 852.204-70 Personal Identity Verification of Contractor Personnel (MARCH 2026 Deviation)

a. The Contractor shall comply with current Department of Veterans Affairs policy for personal identity verification of all employees performing under this contract when physical access to VA facilities, and/or logical access to VA information and VA information systems is required.

b. The Contractor shall insert this clause in all subcontracts when the subcontractor's employees will require physical access to VA facilities, and/or logical access to VA information and/or VA information systems.

(End of Clause)

The following VAAR Clause is hereby added to Section C of the contract:

VAAR 852.204-72 Personnel Vetting and Credentialing. (MARCH 2026)

(a) Definitions. As used in this clause

VA Information system is the same as information system and means, pursuant to 38 U.S.C. 5727, a discrete set of information resources organized for the collection, processing, maintenance, use, sharing, dissemination, or disposition of information whether automated or manual.

VA sensitive information means all VA data, on any storage media or in any form or format, which requires protection due to the risk of harm that could result from inadvertent or deliberate disclosure, alteration, or destruction of the information and includes sensitive personal information. The term includes information where improper use or disclosure could adversely affect the ability of VA to accomplish its mission, proprietary information, records about individuals requiring protection under various confidentiality provisions such as the Privacy Act and the HIPAA Privacy Rule, and information that can be withheld under the Freedom of Information Act. Examples of VA sensitive information include the following: individually-identifiable medical, benefits, and personnel information; financial, budgetary, research, quality assurance, confidential commercial, critical infrastructure, investigatory, and law enforcement information; information that is confidential and privileged in litigation such as information protected by the deliberative process privilege, attorney work-product privilege, and the attorney-client privilege; and other information which, if released, could result in violation of law or harm or unfairness to any individual or group, or could adversely affect the national interest or the conduct of Federal programs.

(b) General. Contractor personnel assigned to work for or on behalf of VA must undergo a background investigation commensurate with the risk and sensitivity level designation associated with the work to be performed at the level indicated in the contract. The Contractor and subcontractors shall comply with VA Directive/Handbook 0710, Personnel Security and Suitability Program, which can be accessed at: https://vaww.va.gov/vapubs/index.cfm

(c) Risk and Sensitivity Levels. The following table identifies the risk and sensitivity levels that apply to any personnel providing services under this contract. *VA Administrations, organizations and staff offices will use the OPM Position Designation Tool (https://pdt.nbis.mil/consent).

Positions/Tasks Designated as Non-Sensitive Positions - Tier 1/Low Risk

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 1/Low Risk]

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 1/Low Ris

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 1/Low Risk]

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 1/Low Risk]

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 1/Low Risk]

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 1/Low Risk]

Positions/Tasks Designated as Non-Sensitive Positions - Tier 2/Mod Risk

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 2/Mod Risk]

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 2/Mod Risk]

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 2/Mod Risk]

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 2/Mod Risk]

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 2/Mod Risk]

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 2/Mod Risk]

Positions/Tasks Designated as Non-Sensitive Positions - Tier 4/High Risk

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 4/High Risk]

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 4/High Risk]

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 4/High Risk]

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 4/High Risk]

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 4/High Risk]

[Contracting Officer to enter position or task number, if all positions fulfilling a task are Tier 4/High Risk]

Security clearances are granted to individuals with a specific requirement for access to classified material (for example, Confidential, Secret and Top Secret). Contractor personnel that are required to obtain a security clearance will be subject to a Tier 3 or Tier 5 investigation. The following sensitivity designations have been assigned for the identified Tier 3 and Tier 5 required by this contract:

Tier 3: [Contracting Officer to enter Non-Critical or Not Applicable if no positions are identified as Tier 3]

Tier 5: [Contracting Officer to enter either Critical Sensitive and/or Special Sensitive, or Not Applicable if no positions are identified as Tier 5]

(d) Fitness. The results from a background investigation are used to determine if an individual s fitness is sufficient for that individual to perform work for or on behalf of VA in the position identified in this contract. Contractor fitness determinations are made in accordance with 5 CFR Part 731.202.

Fitness requirements for employment are separate and distinct from job qualifications. If a Contractor or subcontractor employee is found to be unsuitable or unfit to provide services under this contract, the Contractor shall immediately remove the employee from working on this contract and take those necessary steps that restrict the employee s logical access to VA data, information, VA sensitive information, or information technology or VA information systems containing such data or information.

The Contractor shall advise the employee that they are not permitted to access any VA controlled building or real property in relation to this contract. The removal of an unfit Contractor or subcontractor employee does not alleviate the Contractor from satisfying the requirements of this contract. The Government will not reimburse the Contractor for any costs associated with the recruitment/replacement of an employee or subcontractor employee who is found to be unfit.

(e) Identification Cards. The Government will provide a Personal Identification Verification (PIV) card or other identification card, as necessary, to fit Contractor personnel who require physical access to VA facilities and/or logical access to VA data, information, VA sensitive information, or information technology or VA information systems containing such data or information. Contractor and subcontractor personnel shall prominently display their PIV/identification card on their persons while working at a VA facility and shall present their PIV/identification card for inspection upon request by a VA official. The Contractor must surrender the employee or subcontractor employee s PIV/identification card in accordance with the requirements set forth in Directive/Handbook 0735 when any of the following events occur:

1. When no longer needed for contract performance.

2. Upon completion of the Contractor/subcontractor employee s employment.

3. Upon contract completion or termination.

(f) Lost/stolen. Immediately upon detection, the Contractor shall report a lost or stolen PIV/identification card to the Government authorities as identified in Directive/Handbook 0735. Within 48 hours of reporting the lost/stolen PIV/identification card, the Contractor shall submit to the Program Manager an incident report that describes the relevant facts and circumstances regarding the loss/theft. If the loss/theft was reported by the Contractor to the local police, the Contractor shall further submit a copy of the final police report to the Program Manager within 48 hours of the report being made available by the local police department. The Government will not reimburse the Contractor for any costs that result from lost/stolen PIV/identification card(s).

(g) Regular Reporting. The Contractor shall submit a status report to PIV Sponsor within 5 working days after the end of each calendar quarter and as requested by the Government in order to initiate contract closeout procedures. The report must provide the status of each contractor/subcontractor employee who is required to have a PIV/identification card during the performance of the contract. The report shall identify the Contractor and the contract number, and list the following status for each contractor/subcontractor employee who holds a PIV/identification card under this contract:

1. Contractor/subcontractor employee name.

2. Name of VA facility where Contractor/subcontractor employee works, if applicable.

3. Date background check submitted for Contractor/subcontractor employee.

4. Date PIV/identification card issued to Contractor/subcontractor employee.

5. Contractor/subcontractor employee s PIV/identification card number, as applicable.

6. Date Contractor/subcontractor employee no longer has need for PIV/identification card.

7. Date Contractor notified VA that PIV/identification card is no longer required.

8. Date Contractor returned PIV/identification card was returned to VA.

(h) Flow down of clause. The Contractor shall include the substance of this clause in subcontracts, third-party agreements, and BAA s, in which subcontractors, third-party servicers/employees, and business associates will perform functions where they will have physical access to a VA facility or logical access to VA data, information, VA sensitive information, or information technology or VA information system containing such data or information.

(End of clause)

Update #4 ·

This amendment is in response to a request for additional information with answer and is provided to ensure that all interested parties have the same information prior to submission of proposals.

Question: A vendor asked if they could redact the names, license numbers, NPI numbers and other identifying information about the Radiology Staff they intend to submit as staffing on their proposal as they believe it to be proprietary information and if not, the vendor wanted to know how the Government ensures that the information is protected from competitors.

Answer: Proposals received in response to RFPs are submitted directly to the Contracting Office and are not shared with any other entity. The Contracting Officer evaluates the proposals and awards the contract to the company representing the best value meeting 100% of the requirements of the RFP. NO proposal information is shared with any other bidders or entities and is not publicly available. We take proprietary information and personal data associated with proposals very seriously and will not release to any other entity at any time.

Note however, that we are required to post an award notice at time of award stating the name and address of the awardee and the total dollar amount of the award. No other contract data is posted as that was published in the RFP for clauses and unpriced line items required. Personnel and line item pricing are not listed in that notice.

If necessary, redacting is acceptable for the proposal but contracting must be provided unredacted information within 5 days of award if selected. Failure to provide the information at that time may result in termination of resulting contract from this RFP.

Update #3 ·

This amendment to the RFP is to extend the solicitation to 5/22/26 at 11:00 AM Central time as requested by interested parties and to incorporate the newly required FAR Clause 52.222-90 Addressing DEI Discrimination by Federal Contractors to section C of the RFP.

Update #2 ·

This amendment to RFQ 36C24926R0007 is to correct information on Attachment D.3 Conflict of Interest Statement solicitation number and Attachment D.5 POC information to be in sync with Evaluation Factors III and correct the date required for submission to be in sync with the RFQ response due date of May 8, 2026 @ 10:00 am Central Time.

In addition, this amendment addresses all vendor questions submitted. See Attachments:

D.3 Conflict of Interest Certification Statement R1

D.5 Past Performance Survey Questionnaire R1

RFQ 36C24926R0007 Questions and Answers Document

Update #1 ·

The Contractor shall provide Board Certified Tele-Radiology Physician Services in accordance with the specifications contained herein to beneficiaries of the Department of Veterans Affairs (VA) and the Veterans Integrated Services Network (VISN) 9. The VA Radiology Services follow the standards & guidelines set forth by American College of Radiology (ACR) https://www.acr.org/-/media/ACR/Files/Practice-Parameters/IRClin-Prac-Mgmt.pdf.pdf. A contractor providing tele-radiology services shall provide services consistent with TJC and that meet or exceed VA and the American College of Radiology Guidelines as defined in this document.

System updates may lag policy updates. The System for Award Management (SAM) may continue to require entities to complete representations based on provisions that are not included in agency solicitations. Examples include 52.222-25, Affirmative Action Compliance, and paragraph (d) of 52.212-3, Offeror Representations and Certifications Commercial Products and Commercial Services. Contracting officers will not consider these representations when making award decisions or enforce requirements. Entities are not required to, nor are they able to, update their entity registration to remove these representations in SAM.

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Notice history

Notice Type Posted
This notice Latest solicitation Solicitation
Q522--Other - VISN 9 Tele-Radiology Contract - VISN Replacement base+4 requirement Original Pre-Solicitation

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