Q401--Certified Nursing Assistants

The Department of Veterans Affairs (VA) Veterans Health Administration Veterans Integrated Service Network 9 is soliciting proposals for Certified Nursing Assistant (CNA) services at the Lt. Col Luke Weathers Jr Medical Center in Memphis, Tennessee. The solicitation seeks 19 CNAs, with potential expansion to 25, to provide comprehensive patient care services including personal hygiene assistance, meal support, patient lifting/moving, and ambulation assistance across day, evening, and night shifts. Qualified CNAs must possess current certification, Basic Life Support (BLS) certification, U.S. citizenship, and one year of experience within the last three years. Proposals are due by January 31, 2025, at 10:00 AM CST, with a comprehensive evaluation based on performance metrics including 95-98% compliance across clinical standards, personnel qualifications, mandatory training, and HIPAA compliance. The Quality Assurance Surveillance Plan (QASP) will monitor contractor performance through direct observation, periodic inspections, and quarterly chart audits.

The contract is set aside as a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) opportunity under NAICS code 621999. The incumbent contractor is One Stop Recruiting LLC, with the current contract estimated at $2.4 million. This solicitation represents a 5-year Indefinite Delivery, Indefinite Quantity (IDIQ) contract from March 10, 2025, to March 9, 2030, with a guaranteed minimum of 3,937 hours and a maximum of 295,260 hours. The contract requires comprehensive onboarding, including background investigations, security screenings, and facility-specific credentialing processes. CNAs will be compensated according to the Service Contract Act Wage Determination, with minimum hourly rates established by recent executive orders and specific provisions for benefits including health and welfare payments, paid vacation, and holiday allowances. Performance will take place at the Lt. Col Luke Weathers Jr VA Medical Center in Memphis, Tennessee, supporting inpatient care and Emergency Department services.