Preventative Maintenance contract for Hamilton NGS star pipetting system with verification included and coverage of maintenance with expedited service
Closed Special Notice Posted
- Solicitation number
- 1131788
- Agency
-
Veterinary Services
Animal and Plant Health Inspection Service, Department of Agriculture
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 334516 Analytical Laboratory Instrument Manufacturing
- Place of performance
- Ames, Iowa 50010, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Special Notice is for a sole source preventative maintenance contract for a Hamilton NGS star pipetting system by the Department of Agriculture's Animal and Plant Health Inspection Service Veterinary Services. The contract requires immediate repair turnaround time and verification that all components of the instrument are functioning properly, as the samples tested on this instrument require a 1-2 day turnaround.
The purpose of this contract is to ensure the proper functioning of the Hamilton NGS star pipetting system through independent verification of various system components such as volume, temperature, and barcode reading. The contract has a period of performance from 6/05/24 through 6/05/25 and includes priority dispatch with a 24-hour response time, a 48-hour guaranteed response time, and a 4-hour guaranteed call back time. Hamilton Robotics is the only eligible contractor as the sole manufacturer and seller of the Hamilton NGS star instrument, and there are no other options to procure these items.
Notice text
SOLE SOURCE - HAMILTON ROBOTICS
Preventative Maintenance contracts for the Hamilton NGS star machine require immediate repair turnaround time as well as checks that confirm the performance of the instrument. The samples tested on the instrument can require 1-2 day turnaround. This makes any instrument downtime unacceptable. There are several sample types tested using this instrument including but not limited to, NAHLN antimicrobial resistance study, World Mycobacterium Bovis Project and HPAI outbreak. Any loss of functionality would be detrimental to the functioning of the laboratory and the expectations of results.
Hamilton Robotics company has the unique qualifications for this bid because they are the only manufacturer and seller of the Hamilton NGS star instruments. There is no other option to buy these items. The need for immediate repairs is an itregal part of this contract. As well as verification that the following parts are functioning to their optimal level. These include independent channel Volume Verification for 1 mL and 5 mL channels, Volume verification for 96 and 384 Multi-Probe Heads, Heater/Shaker Verification which includes Amplitude, Frequency and Temperature. Barcode read verification and XYZ position verification. And ensure the door lock mechanism works properly. Should the system have issues outside of the normal PM visits this ensures that Priority dispatch with a target response of 24 hours for a down instrument, a guaranteed response time of 48 hours for a down instrument, a guaranteed call back time of 4 hours and the cost of parts, travel, and labor are all included in this PM contract. No other company has the capability to perform these functions in the correct and efficient manner. The verification of all the parts of the instrument is critical to the functioning of the test and imperative to being completed correctly.
Files
| File | Type | Posted |
|---|---|---|
| 120368 SOW for Hamilton NGS star system preventative maintenance.docx | DOCX document |
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