Preventative Maintenance 10x Genomics Chromium iX/X

The National Institute on Drug Abuse (NIDA), operating under the Department of Health and Human Services National Institutes of Health, has issued a Special Notice for a sole-source preventative maintenance contract for a 10x Genomics Chromium iX/X single cell capture system. The notice pertains to maintenance services for the Molecular Neurobiology Section's research equipment located at the NIH facility in Bethesda, Maryland. Specifically, the government intends to award a contract directly to 10x Genomics, Inc. as the original equipment manufacturer (OEM) and sole authorized provider of maintenance services. The contract will cover a base year from January 27, 2025, to January 26, 2026, with four additional one-year option periods potentially extending through January 26, 2030. The acquisition is classified under NAICS code 811210 for Electronic and Precision Equipment Repair and Maintenance, with a $34M size standard.

The primary objective of this Special Notice is to secure comprehensive preventative maintenance and repair services for a specialized scientific instrument critical to neural regeneration research. Contractors must provide a factory-trained field service representative certified by 10x Genomics to perform maintenance, repairs, and parts replacement during standard business hours (7am-6pm, Monday through Friday). The contract requires the technician to maintain normal system operation, replace reagents lost during failed captures, perform calibration to manufacturer specifications, and conduct complete system dismantling and reassembly as needed. Eligibility is limited exclusively to 10x Genomics, Inc., as they are the only OEM-authorized source capable of providing the required maintenance services, certified technicians, and compatible replacement parts. The contract will be firm-fixed price and performed at the Porter Neuroscience Research building, with the response deadline set for January 17, 2025, and a planned award date around January 26, 2025. Compliance with Section 508 of the Rehabilitation Act is also required for any electronic or IT components associated with the maintenance services.