OTED Virtual Producing Training Course

The Contractor shall provide personnel, materials, services, facilities, except as provided in the statement, and otherwise do all things necessary for, or incident to, the performance of the work as described to accomplish the tasks and deliverables to provide training, job aides, and hands on experiences to develop and demonstrate skillsets in the area of virtual facilitation and virtual course production.

A successful virtual training goes beyond an informational webinar and requires a facilitator to understand the learners’ needs and create a welcoming and inclusive virtual space.  The Contractor shall provide training on how to select learning methods and facilitate activities in a virtual environment that will keep learners engaged throughout the event and prepare them to apply what they have learned on the job.  This modality requires instructors to plan differently than a traditional face to face course.  This course shall identify the differences in delivering courses virtually and how/what to plan in advance of the program; training techniques to employ and how to meet objectives virtually; to ensure success and make the overall process easier.  Training provided shall include learning methods and engagement strategies for use in the virtual classroom with techniques for building rapport and connection in the virtual environment. Students will also need to know how to work with other subject matter experts (SMEs) to get the best presentation materials to fit the objectives in a virtual course vs a face-to-face course and strategies to deal with difficult situations with students, presenters, or technology when they arise in the virtual classroom.  This shall include how to establish material review timeliness; creation of program run sheets; and how to coach and provide feedback to these same SMEs to help them present and engage in a meaningful way with students in the virtual world.

Instruction shall also include information on how to plan and hold a successful program rehearsal, multiple facilitation techniques to create a professional and engaging learning experience. effective facilitation techniques to assess and ensure a supportive learning environment. Instruction shall provide techniques to engage learners, communicate effectively, manage group dynamics and behaviors during a learning event, and assess and use the appropriate mix of learning modalities to support specific contexts, learners, and learning objectives in a virtual learning setting.  All training techniques and learning materials provided should provide specific instructions to fit all learning platforms used by OTED when appropriate.  Materials should not focus on a single platform as that may change over time.