Questions and Answers_OTED Virtual Training_4-1-2022.pdf

Subject: Solicitation 75F40122Q00014 for OTED Virtual Production Training Services

Questions and Answers Page 1 of 4

Date: 4/1/2022

Question Answer

1. Page 3 of the solicitation states “OTED intends to establish and re-establish curricula by applying these methods to:

Redesign and develop a defined portion of its catalog of ILT;

Design and develop vILT web-courses and blended training; and Design/redesign and develop/redevelop web-courses and deliver as vILT, web- courses, and blended solutions”

To be clear, this solicitation isn’t for any redesign or development of OTED courses/curricula. Correct? (Our Certified Online Training Professional course delves into design and development, but from a 30,000-foot view.)

If the solicitation requires course development/modification, can information about those courses be provided?

This solicitation is not to redesign or develop any of OTED’s courses or curricula. The intent is to teach OTED staff how to produce and facilitate a vILT course.

2. Page 11 of the solicitation states “Proposals must be submitted in two

(2) separate Volumes: Volume I - Technical, and Volume II – Business.”

Is it acceptable to submit one proposal with two sections, Technical and Business? Or is OTED requiring two completely separate documents?

Yes, it is acceptable to submit one proposal with two sections covering technical and business

3. When submitting our proposal, is a PDF file acceptable?

Yes, PDF file format is acceptable

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4. When filling out attachment 1, FAR 52.212-3, is it acceptable to fill out the attachment by hand as appropriate, scan it as a PDF, and include it either within one proposal or based on your answer to the volumes question above, do we need to keep attachment 1 as a separate document?

Yes. Attachment 1, FAR 52.212-3 can be filled out by hand (as appropriate) and scanned as a PDF for submission. The document can be submitted as a combined file with the entire proposal (technical and cost) but should be segregable.

5. Are you asking for two different objectives 1: Create and facilitate TTT for their instructors to be able to effectively design, develop and facilitate VILT sessions, and 2: Convert existing face to face Regulatory content courses in VILT courses?

No, we are asking only to create and facilitate TTT for our instructors to be able to effectively design, develop and facilitate VILT sessions.

6. If both, questions as follows:

If TTT is objective Any limit or expected total seat time for this TTT program?

Five (5) days.

7. Will their facilitators need to learn how to design and develop VILT training, or just be able to facilitate the training?

Effective VILT exercises, how to facilitate them. How to convert in person exercises to effective virtual ones, how to get students and speakers to participate, tips and tricks, etc… More on facilitation and touching on development/design.

8. Do they use producers (someone who addresses the technical needs of the platform of choice), complementing their facilitators or are facilitators expected to do both roles in a workshop?

No, they do not have assigned producers. They need to know how to perform both roles.

9. What is the background of the facilitators? Are these people trained in facilitation in general?

No, they are not trained as facilitators.

10. Can this program be a blended program – synchronous or asynchronous, videos, eLearning, etc.…?

Yes, there will be a variety of programs.

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11. Would we need to provide platform specific content within this program (how to use the various platforms and tools during training)?

If so, which ones will we need to design for and address? Since they have different functionality, that impacts design.

No, platform specific training is not needed. This is not intended to be training on any platform.

12. Will we be able to limit class size or breakouts to about 10-15, especially when there is a need to practice skills?

Yes

13. Is there an assessment or certification needed? No

14. What type of metrics would you like to collect on this program? An increase in skills since before taking the course

15. What type of platform do you store your eLearning, videos, and other learning assets on?

Several sources.

16. What are your technical requirements for eLearning, other? This is not an eLearning course.

17. If converting existing face to face regulatory content/courses to VILTs?

Who is the target audience?

How many courses need to be converted?

How long are each of the courses and what type of interactivity level currently exists?

Are there other assets in addition to face to face that are part of the courses? If so, what are they?

Can we get a list of the assets, total seat time and other components?

Are there assessments or certifications?

Are you using any measurement tools?

What metrics would you like to measure?

The requirement is not for converting existing face to face regulatory content/courses to VILTs.

18. Under the tasks, it is stated that the product should be in a format compatible (currently MP3) with the OTED LMS. Will our team have access

The MP3 format is requested so that we may utilize the recording for personnel that may not be able to attend the

Questions and Answers Page 4 of 4 to the OTED LMS for engaging with learners through pre-requisites or other types of activities for virtual feedback either prior or post live session?

session. The contractor will not have access to OTED’s LMS system; virtual, prior or post-live session feedback will need to be obtained by alternate methods

19. What is the technology comfort level with the average attendees for these sessions?

OTED staff has comfort and familiarity using Zoom Gov and Adobe Connect for its vILT course delivery. It has not used other technologies since they are not currently or no longer accessible to FDA.

20. Under Factor 3 – Price, you reference Attachment 1, Pricing Spreadsheet.

Where is this spreadsheet located?

Please be advised, there is no Attachment entitled “Pricing Spreadsheet.” The solicitation will be amended to state that the offeror shall submit a pricing spreadsheet based on its respective commercial practices.

21. For Factor 2 – Past Performance, is there a format for receiving this information?

The solicitation is amended to include a Past Performance Questionnaire.

22. Do you see this as a single or multi-day training event? We anticipate multiple days. Please refer to the answer provided at Item 6.

23. Could we use another virtual system other than Adobe or Zoom for events (i.e., MS Teams, WebEx, Google Meet, etc.)? Is there a virtual meeting platform that cannot be used due to government constraints or limitations?

The virtual system platform requested is Zoom Gov or Adobe Connect. MS Teams is not used for trainings but rather for meeting events at this time.

24. I am writing to ask if you will provide a past performance questionnaire for us to share with our previous contract representatives or if you have a preferred format for us to solicit information to support past performance.

The solicitation is amended to include a Past Performance Questionnaire.

25. Can you confirm if this is a new requirement or if there is an incumbent contractor?

This is a new requirement and there is no incumbent contractor.