NPS Microsoft 365 Support

The Department of the Interior (DOI) Interior Business Center is seeking industry feedback for Microsoft 365 support services for the National Park Service (NPS) National Information Services Center (NISC) Division. The Request for Information (RFI) aims to develop an acquisition strategy for long-term vendor support across four primary service areas: Business and Customer Relationship Management, Enterprise Development Services, Enterprise Operations and Administration, and Information Systems Services. Key technical requirements include Power Platform development, SharePoint support, Microsoft 365 integration, .NET development, and enterprise licensing administration. Vendors must submit a comprehensive response limited to 20 pages, addressing specific technical capabilities and approaches to supporting NPS business applications. The RFI responses are due by March 17, 2025, at 2:00 PM Eastern Time, with submissions to be sent electronically to Carla_Mosley@ibc.doi.gov referencing RFI #DOIDFBO250016.

The pre-solicitation notice does not specify a specific set-aside designation for the contract. Historical staffing for the proposed services has included three AppDev developers, one enterprise licensing specialist, a business analyst, solutions architect, project manager, and SharePoint developer/administrator. The scope of services will support critical NPS Commercial Services Program functions, including management of approximately 6,000 Commercial Use Authorizations (CUAs), 125 leases, and 500 concession contracts. The contract will require integration with existing systems like Pay.gov and Login.gov, utilizing technologies such as Power Pages, Model-Driven-App, Dataverse, SharePoint, and Power BI. The procurement will be classified as a labor-hour task, though specific budget ranges or potential award values were not explicitly detailed in the provided documentation. Potential vendors should have robust experience in Microsoft ecosystem development and public sector technology support.