NOI Sakura Preventative Maintenance

The Defense Health Agency Contracting Activity (DHACA) at Fort Detrick, Maryland intends to negotiate on a sole-source basis with SAKURA FINETEK USA, INC under FAR 12.102(a) for preventive maintenance and repair services for Sakura laboratory equipment, with capability statements due June 1, 2026. DHACA cites Sakura Finetek as the only responsible source capable of providing the required services.

Services support the Defense Centers for Public Health Aberdeen Laboratory, which uses complex Sakura instruments for pathological evaluation of animal tissue samples. Equipment maintenance must be performed by Original Equipment Manufacturer trained service technicians to ensure instruments operate in accordance with manufacturer specifications and DCPH-A quality performance standards. The Performance Work Statement specifies one preventive maintenance visit per year during normal business hours (Monday–Friday, 8:30 a.m.–4:30 p.m.), unlimited emergency maintenance visits with 48-hour response time, and unlimited live telephone technical support 24 hours per day, 7 days per week. All work is performed at the contractor's facility. Maintenance, repairs, and calibrations must be completed within ten business days of equipment receipt. Performance standards require 95% accuracy with 98% on-time completion of calibrations and repairs, 100% invoice accuracy, provision of 100% of required calibration parts, and 98% response time to technical support calls within one business day. All contractor personnel requiring installation access must complete Awareness Level I training within 30 days of contract start and comply with personal identity verification requirements per 52.204-.

Interested parties may submit capability statements demonstrating ability to provide equivalent services to alicia.maldonadotorres.civ@health.mil by 12:00 p.m. EST on June 1, 2026. The Government reserves discretion to conduct competitive procurement based on responses received. NAICS 811210; PSC J066.