NAVFAC ServiceNow Software
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- N3943025F0160
- Agency
-
Naval Facilities Engineering Command
Department of the Navy, Department of Defense
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- N6600119A0120-N3943025F0160 Federal contract award
- Awardee
- Carahsoft Technology Corp
- NAICS code
- 513210 Software Publishers
- Place of performance
- Washington Navy Yard, District of Columbia 20374, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Naval Facilities Engineering Systems Command (NAVFAC) has issued a Limited Source Justification for the procurement of ServiceNow software through the GSA Federal Supply Schedule, specifically to replace legacy IT Service Management systems. The justification covers the acquisition of ServiceNow's IT Service Management (ITSM) and Strategic Portfolio Management (SPM) modules from Carahsoft Technology Corporation, which was identified as the sole source capable of meeting NAVFAC's immediate requirements. The procurement rationale emphasizes that ServiceNow's unique capabilities cannot be replicated by alternative products that could be modified to meet NAVFAC's specific operational needs. The contract structure includes a base year plus four option years, each lasting one year, and leverages the existing DoD Enterprise Software Initiative Blanket Purchase Agreement Contract #N66001-19-A-0120, which remains valid until July 14, 2029. While the specific award amount was not disclosed in the notice, the contract was awarded on August 28, 2025, with the objective of streamlining IT processes, improving user experience, and consolidating NAVFAC's existing IT infrastructure.
Notice text
GSA - Limited Source Justification for FSS Order Above SAT for ServiceNow software procurement. See attached Justification
Awarded contract N6600119A0120 to unknown vendor for unknown amount on 2025-08-28.
Files
| File | Type | Posted |
|---|---|---|
| 489 - GSA FSS LSJ 6120442 ServiceNow_Redacted.pdf |
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