NATO Request for Information: Unified Communications and Collaboration Solution
Open Special Notice Posted
- Solicitation number
- RFI-CO-424402-UCC
- Agency
-
Bureau of Industry and Security
Department of Commerce
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Belgium
Notice details come from SAM.gov. Updated .
About this opportunity
The NATO Communications and Information Agency (NCIA) is conducting pre-competitive market engagement through a Request for Information for a Unified Communications and Collaboration (UCC) solution, with responses due 12:00 hours Central European Time on December 3, 2026. No set-aside is used. The RFI is issued for planning purposes only and is not a request for bids. Do not submit responses to the Department of Commerce. Per the RFI attachment summary, only companies from NATO member countries are eligible to participate.
The engagement supports the planned transition of NATO Enterprise voice, video teleconferencing, and messaging services to an integrated UCC capability, currently serving approximately 29,000 users across 750 meeting rooms and 80,000 endpoints. NCIA seeks industry comment on its draft high-level problem statement, including recommendations on performance outcomes, competition, and efficiency, plus identified risks. The attachment poses twelve technical questions covering migration, deployment models, security compliance, cost drivers, and scalability. Required capabilities include foundation services, meetings and conferencing, digital learning, digital events, and business-to-business federation.
Responses may be submitted by email to CO-424402-UCC@ncia.nato.int, referencing RFI-CO-424402-UCC. Industry may also attend the Unified Communications and Collaboration Solution Workshop at NATO Edge in Izmir, Turkiye, on 17-19 November 2026, where NCIA will answer clarifying questions.
Notice text
The NATO Communications and Information Agency (NCIA) s conducting pre-competitive market engagement to gather input on potential solutions to support the upcoming acquisition for the transition of NATO Enterprise voice, video teleconferencing and messaging services to an integrated Unified Communications and Collaboration (UCC) capability. To that end, NATO is issuing the attached Request for Information (RFI) and holding a dedicated workshop at NATO Edge to solicit feedback from capable and interested industry partners.
This RFI is issued for planning purposes only and is not a request for bids. It is part of NCIA’s effort to engage early to inform and ensure it has a clear understanding of the marketplace, available capabilities, and potential acquisition strategies.
NCIA values your insight and invites you to review and comment on its draft high level problem statement with a view to providing recommendations for improving performance outcomes, competition, and efficiency; and identifying any risks or concerns that should be considered during planning.
Feedback can be provided in writing in accordance with submission instructions and/or by attending a dedicated industry engagement Unified Communications and Collaboration Solution Workshop at NATO Edge, taking place on 17-19 November in Izmir Türkiye, where NCIA will respond to clarifying questions and invite comments from participants.
Submission instructions and additional details can be found in the enclosure to this RFI.
Submit responses no later than 12:00 hours Central European Time (CET) on 03 December 2026.
Do NOT submit your RFI response to the Department of Commerce. Submission instructions and additional details can be found in the RFI (attached).
The NCIA reference for this RFI is RFI-CO-424402-UCC, and all correspondence concerning this matter should reference this number.
NCIA thanks you in advance for your time and input, and looks forward to engaging with you as it shapes this potential acquisition.
Files
| File | Type | Posted |
|---|---|---|
| RFI-CO-424402-UCC.pdf |
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