Multi-Zone Elevator Maintenance and Repair Services

The General Services Administration Public Buildings Service, Acquisition Facility Management Contracting Division, West Branch D (6PQFD) is seeking sources for Multi-Zone Elevator Maintenance and Repair Services across Service Delivery Area Zones 1, 3, 4, 5, 6, and 7, with responses due by 5:00 p.m. CST on Friday, October 23, 2026. This is a sources sought notice for government planning purposes only and does not constitute a formal solicitation.

The Performance Work Statement requires full-service elevator and escalator maintenance including inspection, repair, testing, and cleaning of assigned equipment. The contractor must maintain equipment to ASME A17.1 Safety Code standards with qualified elevator mechanics and supervisory personnel available 24/7 for emergency response. Scheduled maintenance occurs during normal working hours (6:00 AM to 6:00 PM) unless otherwise approved. Service call arrival times are specified in exhibits, with repairs required within 24 hours of notification and entrapment response within one hour (preferably 30 minutes). Subcontracting is capped at 10 percent of units and requires written Contracting Officer approval.

Performance standards mandate no more than one callback per elevator per quarter with level or decreasing service call trends. The contractor accepts existing equipment "as is" and assumes liability per contract terms with service call liability limits of $2,500. The Government may withhold payment (0-5% quarterly) for equipment outages exceeding five consecutive days or performance deficiencies. A National Account Representative with financial decision authority must be assigned for coordination with GSA personnel, with quarterly meetings required to review performance.

Interested contractors must submit a completed Sources Sought Questionnaire and capabilities statement via email to hai.nguyen@gsa.gov and crystal.martin@gsa.gov. No questions will be answered during this phase.