MSL-100 Sustainment
Closed Solicitation Posted
- Solicitation number
- FA252125QB154
- Agency
-
Air Force Space Command
Air Force, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- PSC
- 7E20 IT and Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (HW/Perp SW)
- Place of performance
- Patrick AFB, Florida 32925, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Air Force Space Command is seeking to procure a one-year Extended Service Plan for Tier 2 Technical Assistance Service (TAS) and Emergency Technical Assistance Service (ETAS) for the MSL-100 Telephone Switch at Patrick Space Force Base, Florida. The contract covers remote diagnostic fault isolation, problem resolution, and service restoration for this legacy telecommunications equipment, with support provided primarily through remote modem access and limited on-site presence for specific tasks such as translation changes and access code switching. The service plan includes 40 hours of system administrative functions for move/add/change/deletion operations, service grade adjustments, and routing changes, along with one onsite dispatch to replace four batteries. The solicitation operates under NAICS code 811210 (Electronic and Precision Equipment Repair and Maintenance) with a size standard of $34,000,000, and responses must be submitted electronically by August 20, 2025, at 2:00 P.M. Eastern. Questions were due by August 8, 2025, and the procurement is subject to full and open competition.
This opportunity utilizes no set-aside designation and is open to full competition among qualified contractors. The documents indicate that Tyto will provide Tier 2 support including repair and return of SL-100 cards, with Ribbon Communication serving as the Tier 3 OEM escalation point, though the exact contractual relationships are not entirely clear from the solicitation materials. The contract scope is specifically limited to the MSL-100 system, explicitly excluding voicemail, DC power plant, batteries, and transport equipment, which are covered under separate contracts through Cisco. The 12-month service period will commence within one month of contract award, with a routine CONUS order required within 30 days of award. All work will be performed at Patrick Space Force Base, Florida, with shipping to Building 533, Room 129 & 131, at 1225 Pershing Place, and the contractor must provide OEM pass-through warranties and ensure Trade Agreements Act compliance.
Notice text
Please see attachments.
Files
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Solicitation | |
| MSL-100 Sustainment | Pre-Solicitation |
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