MSL Contract Questions and Answers.pdf

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Attached to
MSL-100 Sustainment
Solicitation number
FA252125QB154
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About this file

This document is a Questions & Answers (Q&A) file related to a technical support contract for a telecommunications system at Patrick Space Force Base (SFB), Florida. The Q&A reveals that the support will be primarily remote through modem access, with limited on-site presence for specific translation and access code switching tasks. The contract specifically covers support for the MSL-100 system, with explicit confirmation that other systems like voicemail, DC power plant, batteries, and transport equipment are under separate contracts through Cisco.

The document also addresses a potential battery replacement requirement at JDMTA (location not fully specified), involving one onsite dispatch to replace four batteries in an NTAK75 battery box. There is an unresolved question about Tier 3 (OEM) services and who will provide necessary replacement cards. The responses indicate that the contract is narrow in scope, focusing solely on the MSL-100 system at Patrick SFB, with specific exclusions for other telecommunications infrastructure components.

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Questions & Answers

1. The place of performance is listed as Patrick SFB, FL. Our understanding that this support is remote and not on-site, please confirm.

Yes, remote login through modem access. But, it is my understanding we will have someone on-site to provide translations help in the switch to move 99. 98 and 94 access codes to point to the cisco PRI’s.

2. Tyto assumes that this ESP is only for the MSL-100, and no other systems will be covered such as the DC power plant, batteries, transport equipment, and voicemail. Please confirm.

That is correct. Our voicemail system is through Cisco, our batteries have their own contract as does the transport equipment through Cisco.

3. Tyto assumes that Tier 3 (OEM) services are not part of this effort. Please confirm.

If Tyto is not part of this effort, who provides the needed cards we so desperately need?

4. Regarding the requirement of the following, our understanding that this is in reference to the Option 11C at JDMTA and is potentially being funded by Cape Canaveral. Please confirm the requirement for this effort as there are 12 batteries that need to be replaced at

JDMTA.

- One (1) onsite dispatch is included in this effort to replace the four (4) batteries in the NTAK75 battery box

N/A to PAFB switch.

File details come from the government source that posted it. Updated .