Milwaukee VAMC Patient Shuttle Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12 is seeking a contractor to provide comprehensive shuttle services at the Clement J. Zablocki VA Medical Center in Milwaukee, Wisconsin. The contractor must supply all labor, management, supervision, and equipment necessary to operate three distinct shuttle routes: campus shuttle service, patient shuttle service, and church route service, serving approximately 370 veterans daily. The service requires a minimum of four shuttle vehicles, with at least three being wheelchair and handicap accessible, including two 14-passenger buses and two 18-25 passenger buses operated by uniformed drivers. Services will run Monday through Friday from 5:30 AM to 7:30 PM for campus and patient shuttles, with additional Sunday and religious holiday service for church routes. The solicitation deadline has been extended to September 22, 2025 at 10:00 AM Central Time, with the last pickup for patient ground shuttles clarified to be at 5:00 PM rather than 6:00 PM as previously indicated.

This opportunity is designated as a Service-Disabled Veteran-Owned Small Business set-aside under NAICS code 485999 for transit and ground passenger transportation. The current incumbent contractor is Junk Boyz Towing LLC, which held a six-month contract valued at $300,186.00, with only minor changes made to the scope of work including one additional stop on the church route. The total contract value is estimated at $19 million, with a base period from January 1, 2026 to December 31, 2026 and four one-year option periods extending through 2030. The contractor must comply with Service Contract Labor Standards and Department of Labor Wage Determination 2015-4899, with wage rates ranging from $13.85 to $48.64 per hour for various occupational classifications. All services will be performed at the VA Medical Center campus in Milwaukee, Wisconsin, following detailed shuttle route maps provided for each service type.