Microsoft Unified Support Services

The Naval Supply Systems Command Fleet Logistics Center Norfolk is seeking Microsoft Unified Enterprise Support Services for the Naval Oceanographic Office (NAVOCEANO) located at Stennis Space Center, Mississippi. The procurement involves comprehensive Microsoft enterprise support for both unclassified and secret networks, including 24/7/365 tiered critical escalation support, Power BI modeling services, data architecture assistance, and advanced technical support to prevent network disruptions. Contractors must possess SECRET clearance based on Single Scope Background Investigation and hold DOD 8140 Cyber Security Workforce qualifications in System Administration (Specialty Area 451) with current certifications and annual continuous learning requirements. Personnel must also have the capability to interact directly with Microsoft corporate engineers to obtain proprietary code for resolving complex software platform issues. Industry responses to this Request for Information are due by 1100 EST on September 2, 2025, and should include a five-page executive summary covering company information, capabilities, past performance, and technical approach.

This procurement does not utilize any set-aside designations and is currently being performed by Microsoft Corporation under purchase order N0018924P0717, which expires on September 29, 2025. The anticipated contract structure is a firm-fixed-price purchase order with a one-year base period beginning September 30, 2025, and four one-year option periods extending through September 29, 2030, for a total potential contract duration of five years. The procurement falls under NAICS Code 541519 (Other Computer Related Services) with a size standard of $34 million, though no specific contract value has been disclosed in the documentation. Services will be delivered primarily remotely with the primary performance location at NAVOCEANO's facility, requiring strict adherence to security protocols including identification badge requirements and protection of sensitive government information. The government is using this Sources Sought Notice to gather industry feedback to enhance the final Performance Work Statement and solicitation approach.