N0018925Q0486_Request_For_Information_RFI_Sources_Sought_Notice_SSN__Microsoft_Unified_Support_Services.docx

1.0 Description:

This is a Request for Information (RFI)/Sources Sought Notice (SSN) issued by Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk Contracting Department, Fleet Directorate on behalf of the Naval Oceanographic Office (NAVOCEANO). NAVOCEANO is responsible for providing oceanographic products and services to all elements of the Department of Defense (DoD). NAVOCEANO is located at John C. Stennis Space Center (SSC) in south Mississippi. From data collection through production and analysis, NAVOCEANO provides the warfighter the best available knowledge of the maritime battlespace. This includes tailored oceanographic, hydrographic, bathymetric, geophysical, and acoustic products and services to DoD customers worldwide that aid in safe navigation and effective mission planning.

The instant requirement is to acquire Microsoft Unified Enterprise for Federal services to support its mission-critical operations on both Unclassified and Secret networks. NAVOCEANO requires tailored support from Microsoft experts to ensure continuous operational effectiveness across cloud and on-premises Microsoft environments, including rapid incident resolution, proactive risk management, and advanced data analytics modeling. This effort includes deployment of enhanced Power BI modeling services and sustained support across NAVOCEANO’s technical infrastructure, enabling mission-oriented data insights, operational efficiency, and cost-optimized decision-making. The description of services is as follows:

Description:

Microsoft Unified Enterprise for Federal Base - On Demand organizational wide coverage of Reactive, Advisory, Services Hub and CSAM support of base services.

Built-in Benefit: Secured Delivery Management - Provides as-needed Cleared Resourcing for Support Account Management and Incident Management

Add-on: Citizen Support - US Citizen Support for Problem Resolution cases (formerly USNAT PRs) – 140 hours

The purpose of this notice is an opportunity to obtain industry feedback and/or suggestions to be included on a future Performance Work Statement (PWS) – see attached draft PWS. The goal is to utilize that feedback in the enhancement and improvement of the final PWS, and solicitation that will be developed as a result. Industry is also requested to provide suggestions as to the best way they feel the Government can evaluate potential offerors/quoters – a technical response will be a part of any new requirement resulting from this notice, and any industry ideas and insights along these lines would be greatly appreciated. Lastly, industry is requested to provide any ideas as to how competition can be enhanced. Reponses may cover any topic considered important and are not restricted to the suggested topics herein.

2.0 Previous/Current Contract Action:

A portion of the services outlined in the draft PWS are currently being provided under purchase order # N0018924P0717 through 29 September 2025 by Microsoft Corporation (CAGE: 60128). This purchase order was issued on a firm-fixed-price (FFP) basis by the NAVSUP FLC Norfolk Contracting Department, Fleet Directorate, utilizing Simplified Acquisition Procedures (SAP) as outlined in FAR Part 13.

3.0 Instant Requirement:

The resultant purchase order will be issued on a FFP basis and consist of a one-year base period and four (4) one-year option periods. The performance periods are as follows:

· Base Period: 30 Sep 2025 – 29 Sep 2026

· Option Period I: 30 Sep 2026 – 29 Sep 2027

· Option Period II: 30 Sep 2027 – 29 Sep 2028

· Option Period III: 30 Sep 2028 – 29 Sep 2029

· Option Period IV: 30 Sep 2029 – 29 Sep 2030

NOTE: The anticipated North American Industrial Classification System (NAICS) Code, Product Service Code (PSC), and Taxonomy of Services & Equipment Portfolio Group are as follows:

· NAICS Code: 541519 – Other Computer Related Services, which has a size standard of $34 million (in dollars)

· PSC: DG01 - IT and Telecom – Network Support Services (Labor)

· Taxonomy of Services & Equipment Portfolio Group: None

NOTE: The NAICS Code and/or PSC may change based on the ongoing market research.

4.0 Requested Information:

Firms possessing the requisite skills, resources and capabilities necessary to perform the stated requirement are invited to respond to this notice via the submission of an executive summary. Submissions are not to exceed five (5) typewritten pages in no less than 12 font size.

The submission should include the following information:

1. Company name, address, and point of contact with corresponding phone number and e-mail address;

2. Unique Entity Identification (UEI) Number, CAGE Code, business size and classification – NOTE: Also, identify if your organization is registered in System for Award Management (SAM) and currently active;

3. Capability statement displaying the contractor’s ability to provide the services outlined in the draft PWS; and

4. Past Performance Information (see Section 5.0 “Past Performance” of this RFI/SSN)

Standard brochures and/or paraphrasing of this notice will not be considered sufficient to demonstrate the capabilities of an interested party.

The Government will consider and analyze all information received; formal responses will not be furnished; however, the information may be utilized in the development of a final PWS and/or solicitation.

5.0 Past Performance:

To demonstrate its experience, interested parties can identify up to two (2) of its most relevant contracts or efforts within the past five (5) years, and provide any other information the contractor considers relevant to the requirements of the draft PWS. Contractors should provide a detailed explanation demonstrating the relevance of the contracts or efforts to the requirements in this notice.

6.0 Summary:

This is NOT a notice of solicitation issue. This RFI/SSN does not constitute a solicitation, nor does this issuance restrict the Government’s acquisition strategy. Responses should be submitted to NAVSUP FLC Norfolk Contracting Department, Fleet Directorate.

· Katie Hildebrandt – 771-229-3561 (MS Teams) – katie.b.hildebrandt.civ@us.navy.mil

· Joseph Caltagirone – 564-226-0669 (MS Teams) – joseph.p.caltagirone3.civ@us.navy.mil

Responses should be submitted no later than 1100 Eastern Standard Time (EST) on 02 September 2025. Facsimile responses will NOT be accepted. The Government will neither award a contract action solely on the basis of this RFI/SSN nor will it reimburse for any costs associated with preparing or submitting a response to this notice. Not responding to this RFI/SSN does not preclude participation in any future solicitation, if issued. Finally, it is incumbent upon the interested parties to review the Navy Electronic Commerce Online (NECO) website (https://www.neco.navy.mil) and SAM website (https://www.sam.gov) for updates to this RFI/SSN.

Refer all questions concerning this notice to:

· Ms. Katie Hildebrandt, via email: katie.b.hildebrandt.civ@us.navy.mil

· Mr. Joseph Caltagirone, via email: joseph.p.caltagirone3.civ@us.navy.mil