N0018925Q0486_PWS_2025_Updated.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

MICROSOFT UNIFIED SERVICES for FEDERAL

July 25, 2025

PART 1

GENERAL INFORMATION

1.1 General: This is a non-personnel services contract to provide Microsoft Unified Services in support of NAVOCEANOs mission. The Government shall not exercise any supervision or control over the contract service providers performing the services herein

1.3 Description of Requirement

The Contractor shall provide support as defined in the “Microsoft Unified Estimate for METOC – NAVOCEANO – 1 July 2025” estimate that was provided. This support is needed as follow on contract with a start date of 9/30/25

1.4 Period of Performance, Place of Performance and Hours of Operation

· Period of Performance: The resultant Purchase order will have the following period of performances:

· Base Period: 30 Sep 2025 – 29 Sep 2026

· Option Period 1: 30 Sep 2026 – 29 Sep 2027

· Option Period 2: 30 Sep 2027 – 29 Sep 2028

· Option Period 3: 30 Sep 2028 – 29 Sep 2029

· Option Period 4: 30 Sep 2029 – 29 Sep 2030

1.4.1 Hours of Operation

All services are to be performed remotely in support of The CONTRACTOR will work at the Naval Oceanographic Office located at 1002 Balch Blvd, Stennis Space Center, MS 39522 with the exception of federal holidays.

1.6 Contract Manager: The contractor shall provide a contract manager who shall be responsible for the performance of the work and act as a single point of contact for the Government. The contractor shall designate this person and an alternate in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

PART 2

DEFINITIONS & ACRONYMS

2.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the Prime Contractor.

2.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.Government designated and authorized in writing by the contracting officer to perform specific technical or administrative functions. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

PART 3

SPECIFIC TASKS

3.1 Not Applicable

PART 4

GOVERNMENT FURNISHED PROPERTY / EQUIPMENT / RESOURCES

4.1 General: Except for those items specifically stated in paragraph 4.2, 4.3 and 4.4 the contractor shall furnish everything required to perform this PWS.

4.2 Not Applicable

4.3 Not Applicable

4.4 Not Applicable

PART 5

SECURITY REQUIREMENTS / INFORMATION TECHNOLOGY (IT) SYSTEMS ACCESS

The CONTRACTOR shall be responsible for adhering to all DOD, Department of the Navy and Command instructions, guidance, orders, directives, and supplements relative to performing tasks set forth in this PWS. The CONTRACTOR shall not disclose and must safeguard procurement sensitive information, computer systems and data, Privacy Act data, and Government personnel work products that are obtained or generated in the performance of this contract. This includes dissemination of protocols and papers not generally available through public literature. Neither the CONTRACTOR nor any of its contract service providers shall disclose or cause to disseminate any information concerning operations of military activities. Such action(s) could result in violation of the contract and possible legal actions.

Access will be granted to Government facilities as required in support of the tasking. CONTRACTOR personnel performing work under this contract must meet all requirements for gaining access to US Government installations. The CONTRACTOR shall conform to all DoD, DoN, and local (base/installation) security instructions (refer to CONTRACTOR Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information Technology (IT) Systems or Protected Health Information (July 2013).

The scope of work requires access to SECRET information for all CONTRACTOR personnel. SECRET clearance must be based on a Single Scope Background Investigation (SSBI). GENSER/SECRET/SSBI is required for any position where system access has the potential of requiring special privileges, including system administration and configuration changes, are expected. Interim SECRET based upon SSBI is acceptable pending final adjudication. CONTRACTOR personnel shall have the appropriate security clearance as of the first day of the period of performance.

All work is to be performed in accordance with DOD and Navy Operations Security (OPSEC) requirements and in accordance with the OPSEC attachment to the DD254.

The CONTRACTOR shall comply with all applicable federal, state and local laws and ensure performance is secure while protecting material, equipment, and supplies from damage and loss. Government security personnel shall have the express right to inspect for security violations at any time during the term of the contract.

The CONTRACTOR shall be responsible for safeguarding all government equipment, information and property provided for CONTRACTOR use. At the close of each work period, government facilities, equipment and materials shall be secured.

The Government CONTRACTOR CAC card serves as the primary method of identification for the CONTRACTOR employees, as well as providing the basis of Public Key Infrastructure (PKI) access to the Navy/Marine Corps Intranet (NMCI), the NAVOCEANO Excepted network, and numerous Navy web sites, which may also require PKI access. The COR/TOM shall assist in providing the CONTRACTOR with the appropriate documentation for obtaining CAC cards. The CONTRACTOR shall be responsible for obtaining any Government issued identification cards from former employees or employees whose access has been terminated and to turn those items over to the COR/TOM upon termination of employment or access.

Contract personnel shall wear a badge that clearly identifies them as a CONTRACTOR employee. The badge will be issued by the COR/TOM, via the Special Security Office (SSO), and will contain a personal picture, name of an employee, and CONTRACTOR's name. Badges shall be worn on the outer garment, above the waist, in full view at all times, attached to the outer shirt or jacket pocket by a button or clip or worn around the neck secured by an appropriate identification card lanyard.

The CONTRACTORs may be in contact with data and information subject to the Privacy Act of 1974 (Title 5 of the U.S. Code Section 552a). The CONTRACTORs shall ensure that its employees assigned to this effort understand and adhere to the requirements of the Privacy Act and to Department of Defense and Department of the Navy regulations that implement the Privacy Act. Department of Navy policy and procedures implementing the Privacy Act are detailed in SECNAVINST 5211.5E (Department of the Navy Privacy Act (PA) Program). The CONTRACTORs shall identify and safeguard data, information and reports accordingly. In addition, the CONTRACTORs shall ensure that CONTRACTORs employees assigned to the contract are trained on properly identifying and handling data and information subject to the Privacy Act prior to commencing work.

The CONTRACTOR shall provide comprehensive Microsoft Unified Enterprise support tailored to NAVOCEANO’s mission, including:

This deliverable requires Tiered, Critical Escalation Support as well as Power BI Modeling and Data Architecture Support by “fully qualified Microsoft Subject Matter Experts” i.e. incumbent must have deep reach into Microsoft Corporate, to obtain Proprietary code required to fix critical software issues caused by software platform interactions, DISA STIGs, or patching efforts; SME level expertise is required on a 24/7/365 schedule. The CONTRACTOR shall facilitate delivery of Microsoft software Technical Critical support ISO the NAVOCEANO Microsoft Unclassified (U) and Secret (S) environments, via phone or on-site as required. Additional and amplifying responsibilities include Tiered, Critical Escalation, Microsoft Premier Support (PS). Rational for PS is to provide deep reach into the entire network of cross-functional, cross-platform Microsoft Engineers and proprietary code; this will be put into effect to rapidly mitigate any disruption to the NAVOCEANO U and S Microsoft environment as soon as reasonably possible.

DOD 8140 CYBER SECURITY WORKFORCE (CSWF) REQUIREMENTS:

This position will require Cyber Security Workforce Specialty Area 451 (System Administration).

The CONTRACTOR shall ensure employees have all required certifications/licenses (current and valid) for each applicable occupation category before commencement of work. CONTRACTOR must meet this qualification upon the first day of employment.

Procedures surrounding the qualification of the Department of the Navy (DON) Cyberspace IT/Cybersecurity Workforce must be in accordance with Department of Defense (DoD) Directive 8140, which replaces DoD Directive 8570.01-M. An updated SECNAV M-5239.2 establishes mandatory procedures for the uniform identification, management, and qualification of the Cyberspace IT/Cybersecurity Workforce (Cyber IT/CSWF). All Cyber IT/CSWF personnel must meet and maintain the minimum qualification standards of their assigned Specialty Area and proficiency level. DON has identified appropriate training, education, and industry certification requirements along with proficiency demonstration in the lab or on the job. These individuals are required to carry an approved certification for their job classification

Any full or part-time CONTRACTOR, with privileged access to a DoD information system, performing Cyber Security (information assurance) functions, regardless of job or occupational series, must meet the requirements associated with the CSWF specialty area outlined in the position description to maintain employment as part of this contracting effort. Additionally, all CONTRACTORs must participate in a continuous learning program as described in SECNAVINST 1543.2. A minimum of 40 hours of Cyber IT/CSWF related continuous learning must be annually documented and available to NAVOCEANO CSWF Program Manager and/or COR.

All reporting CONTRACTORs must meet the requirement for their position immediately upon arrival. All CONTRACTORs already on-site will be required to meet new 8140 guidelines within six (6) months of promulgation by the COR/TOM.

PART 6

PERFORMANCE REQUIREMENTS SUMMARY AND QUALITY CONTROL

6.1.2 The COR will inspect for compliance with Contract terms and conditions throughout the Contract period. The Government will monitor the Contractor's performance by performing surveillance using the PRS. The PRS is used primarily to determine if the Contractor is performing all required outputs. The PRS also indicates for contractors the importance of each required service.

6.1.3 DFARS 222.17 mandates including surveillance for ensuring compliance with Combatting Trafficking in Persons (CTIP). The COR will monitor the contractor’s performance regarding trafficking in persons through the checklist for auditing compliance with CTIP policy found at DFARS PGI 222.17. Such non-compliance with FAR clause 52.222-50, Combating Trafficking in Persons, will be brought to the immediate attention of the contracting officer. See the DoD CTIP website (https://ctip.defense.gov) for further information

6.3 Performance Requirements Summary Table

Not Applicable

PART 7

DELIVERABLES SCHEDULE

· Provide overarching Microsoft environment Critical Escalation Support as required by NAVOCEANO to maintain the U & C environments.

· Provide monthly CONTRACTOR Progress, Status and Management Report. The CONTRACTOR shall provide monthly status report of the account deliveries, solutions and planning; as well as the hours and cases utilized. The CONTRACTOR shall develop the documentation required to support this effort in the format as requested by the Government Technical Lead.

POINTS OF CONTACT:

Technical Point of Contact (TPOC) Kevin Malagarie Phone: (228) 688-4355 Email: kevin.a.malagarie.civ@us.navy.mil

Primary TPOC: Allan Lambert Address 1002 Balch Blvd, Stennis Space Center, MS 39522

Secondary TPOC: Michael Johnson Address 1002 Balch Blvd, Stennis Space Center, MS 39522

MICROSOFT UNIFIED SERVICES FOR NAVOCEANO