Maintenance & Repair Service - AU5800 Series Clinical Analyzers

The Department of the Navy Naval Supply Systems Command is procuring maintenance and repair services for Beckman Coulter AU5800 Series Clinical Analyzers used in the Department of Defense Drug Demand Reduction Program. The contractor must provide comprehensive preventive and corrective maintenance services, including calibrations, software/hardware upgrades, telephone support, parts, labor, and travel costs across six DoD locations nationwide. Key requirements include maintaining ISO 9001 certification, achieving a 98 percent equipment uptime guarantee measured semi-annually, responding to service calls within one business hour (six hours for Great Lakes), and providing on-site service within 12 business hours (six hours for Great Lakes). Performance will be evaluated based on compliance with the Quality Assurance Surveillance Plan metrics covering preventive maintenance completion per Original Equipment Manufacturer specifications, corrective maintenance response times, customer service response requirements, and accurate monthly service reporting. The offer due date is March 13, 2026 at 12:00 PM, with contract performance scheduled from March 18, 2026 through March 17, 2027, plus four optional one-year extension periods through March 17, 2031.

This procurement is set aside for Women-Owned Small Businesses under the Economically Disadvantaged WOSB or regular WOSB classifications. Beckman Coulter, INC (CAGE: 0HWD8) is identified as the intended sole-source contractor, though the Government will consider capability statements from other sources by the March 16, 2026 response date to determine whether to conduct a competitive procurement. The contract is structured as a firm fixed-price service agreement with line-item monthly pricing for each piece of equipment remaining fixed throughout the contract term. Services will be performed at six locations including Navy Drug Screening Laboratories in Great Lakes, Illinois and Jacksonville, Florida; Army facilities in Fort Meade, Maryland and Tripler Army Medical Center, Hawaii; Headquarters Air Force Drug Testing Laboratory at Lackland Air Force Base, Texas; and the Armed Forces Medical Examiner System at Dover, Delaware, with primary point of contact at Portsmouth, Virginia. The contract requires service personnel to be Beckman Coulter 5800 series OEM-trained and English-fluent, with all work performed during normal business hours (0800-1700, Monday-Friday, excluding federal holidays).