Laundry Services - Crow Service Unit

The Indian Health Service, under the Department of Health and Human Services, is soliciting quotations for laundry services at the Crow/Northern Cheyenne Hospital located at the Crow Service Unit in Crow Agency, Montana. The contractor must provide comprehensive laundry services including twice-weekly pickup and delivery of linens (Monday through Friday, 8:00 AM to 5:00 PM), with all linen processed to meet standards established by the American Institute of Laundering, Joint Commission, and OSHA, with a maximum acceptable reject rate of 5 percent. Key qualifications include meeting Service Contract Act prevailing wage requirements and compliance with federal, tribal, state, and local regulatory guidance regarding biohazardous waste handling. The government will evaluate proposals based on three criteria weighted approximately equally: technical capability (addressing management, quality assurance, and customer service in no more than five pages), past performance (minimum two to maximum five relevant references demonstrating quality and relevance), and price reasonableness and balance. All quotations must be submitted electronically to Contract Specialist Tanya Azure at tanya.azure@ihs.gov by 3:00 p.m. Mountain Time on March 6, 2026.

This solicitation is set-aside exclusively for small business concerns under NAICS code 812332 (Industrial Launderers) with a size standard of $47.0 million. The contract will be awarded as a single firm fixed-price purchase order covering a base year plus four optional one-year periods for a maximum duration of five years. The contractor must process an estimated 49,200 pounds of soiled linen annually (approximately 4,100 pounds monthly) for the 24-bed hospital serving Crow and Northern Cheyenne tribe members. Quotations must include pricing for two line items: cost per pound of linen laundry service and a service charge per visit, with invoices submitted through the Invoicing Processing Platform (IPP) and payment made in arrears. The place of performance is Crow/Northern Cheyenne Hospital, 1 Hospital Way, Crow Agency, Montana 59022, with specific performance dates to be established upon award.