Laundry-Linen Services at Dover AFB

The Defense Health Agency seeks commercial laundry-linen services for Dover Air Force Base's 436th Medical Group under solicitation HT001427QE001, with proposals due October 23, 2026 at 10:00 AM Eastern Time and questions due October 15 at 10:00 AM Eastern Time. Amendment 1, issued October 19, provides updated documentation and Q&A. The procurement is a total small business set-aside; the original solicitation document lists this as a Women-Owned Small Business (WOSB) set-aside under NAICS 812332 with a $47 million size standard, though the Q&A document identifies it as a general Small Business set-aside under NAICS 812320 with an $8 million size standard.

Place of performance is Dover Air Force Base, Delaware (436th Medical Support Squadron, Building 300). The contract period runs November 1, 2026 through October 31, 2031—a base year plus four one-year option periods, all firm fixed price. The contractor must furnish all labor, equipment, materials, supervision, and transportation to a commercial laundry facility. Services include Monday-through-Friday pickup and delivery between 7:30 AM and 12:00 noon, with 48-hour turnaround on linens and up to 96 hours on pillows, quilts, and sleeping bags. Performance thresholds require 95% compliance on scheduled pickups and deliveries, 95% of items returned, 95% of items delivered clean and wrinkle-free, 95% proper packaging, and 98% sanitized containers. The contractor must maintain inventory tracking, handle contaminated laundry per infection control standards, perform stain removal within five business days, and bears full replacement liability for damaged or lost articles. The facility is subject to annual OSHA-compliant infection control inspections with ten days to correct deficiencies or face termination.

Estimated annual quantities total approximately 18,564 pieces (blankets, pillowcases, towels, sheets, scrubs, gowns, lab coats, curtains). Pricing is firm fixed monthly (annual estimated total divided by 12 months), with all costs included. The contractor may subcontract laundry processing to a small business subcontractor facility if the subcontractor passes pre-award inspection and the prime retains contract management responsibility. The incumbent contractor is Mayflower Uniforms & Medical Supplies, LLC.

Evaluation weighs Technical Approach, Past Performance, and Price equally. Technical responses are limited to three pages and must demonstrate understanding of PWS requirements. Past Performance references must total two to three similar projects completed within three years, documented with project dates, points of contact, contract numbers, annual dollar values, locations, and performance periods; references may be from the proposed subcontractor if the subcontractor performs laundry services. The Government reserves the right to award without discussions and may select other than the lowest-priced quoter for superior technical or past performance. Prior to award, Dover's Infection Prevention and Control Inspection team will inspect the facility of the responsible quoter whose quotation conforms and represents best value.

Quotations are submitted electronically to Phong Pham (phong.q.pham3.civ@health.mail, 703-275-6357) using SF 1449 and the Total Laundry-Linen Yearly Charge Excel spreadsheet; prices must remain firm for 90 calendar days from quote date. Payment flows through WAWF using Invoice 2in1 document type. The NAICS code is 812320 (Drycleaning and Laundry Services) and PSC is S209 (Housekeeping—Laundry/Drycleaning). No Service Contract Act wage determination, limitations on subcontracting (FAR 52.219-14), or DFARS cybersecurity requirements apply.