J065--Service PM & Cleaning Phoropter|

Closed Pre-Solicitation Posted

Solicitation number
36C24526Q0360
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Department of Veterans Affairs Washington DC 20422

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 5 (Network Contracting Office 5) is seeking preventative maintenance services for a fleet of phoropters located at the Washington DC VA Medical Center and Charlotte Hall VA Clinic. The procurement requires contractors to provide comprehensive preventative maintenance including safety checks, lens cleaning, lubrication of internal assemblies, equipment inspection, and serial number correlation on optical refraction equipment. Qualified vendors must demonstrate experience providing similar services to the Veterans Health Administration or comparable healthcare facilities, possess OEM-trained technicians and OEM-certified parts capabilities, and hold any applicable local certifications or licenses required to operate in the DC area. The evaluation will assess contractors' capability statements, relevant experience, available contract vehicles, service category offerings, compliance with subcontracting limitations, and ability to meet performance requirements. Responses to this Sources Sought Notice must be submitted by 4:00 PM Eastern Time on March 27, 2026, to the Contracting Officer, Crystal Brown, at Crystal.Brown5@va.gov.

This procurement carries no set-aside designation and involves maintenance of 26 phoropters across multiple brands, primarily Reichert Ophthalmic Instruments Ultramatic RX Master models supplemented by Vision Systems and Marco units. The base contract period runs from May 15, 2026, through May 14, 2027, with four optional one-year extensions available through May 14, 2031. Contractor personnel must schedule services within one month of request during standard business hours (Monday-Friday, 8:00 AM-4:00 PM), provide service reports within three business days, and guarantee workmanship and parts for a minimum of 90 days. All contractor staff must comply with OSHA regulations and infection control procedures, maintain visible identification, and obtain approval for any chemicals prior to use. While no specific budget range is disclosed in this Sources Sought Notice, payment is structured in arrears upon receipt of properly documented invoices referencing the service period, equipment serviced, contract number, and purchase order number.

Notice text

Department of Veterans Affairs, Veterans Health Administration, Network Contracting Office 5, is issuing this request for sources sought notice in order to identify vendors that are interested in and capable of providing contractor services. For a contractor to provide preventative maintenance services for the entire fleet of phoropters. For the Washington DC VA Medical Center per Scope of Work.

NCO 5 is seeking responses from entities that are interested in this procurement and consider themselves to have the resources, capabilities, and qualifications necessary to provide the services required for the Washington, DC VA Medical Center. Please respond to this RFI/Sources Sought 36C24526Q0360 with your:

1. Business name (including Unique Entity ID (SAM.gov)

2. Business type, socio-economic status (e.g., Veteran-Owned, Woman-Owned, Disadvantaged Small Business, 8(a), etc.), and

3. Person of contact (including telephone number & email address).

4. Capability statement and summary of previous experience providing these types of services for the Veterans Health Administration or other similar facilities.

5. Available contract vehicles (GSA FSS, etc.) for use by Department of VA (include applicable NAICS)

6. Brief Summary of categories of services that your company can/cannot provide.

7. Certification(s) / Licenses for meeting the local requirements to provide these services at the DC VAMC (if applicable)

8. Confirmation that your organization has the capability & expertise to meet the performance requirements while complying with applicable limitations in subcontracting by responding to the questions below with your response:

a. Do you intend to self-perform this effort?

b. If you are located outside the immediate area, how will you self-perform?

c. Or do you intend to subcontract work under this contract?

d. If you intend to subcontract work under this contract, how will you ensure compliance with the limitations on subcontracting?

Response Instructions:

Responses must be submitted by 4:00 PM (ET) Friday 3/27/2026, Responses to the information requested above must be submitted via email to Crystal Brown at Crystal.Brown5@va.gov.

Respond: 36C24526Q0360 Sources Sought Notice | Company Name .

This request for information/sources sought notice is for planning purposes ONLY and does not constitute a solicitation, responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. The results of this market research will assist in the development of (1) the requirement, and (2) the acquisition strategy (e.g., SDVOSB/SDVOSB set-aside, small business set-aside, full and open competition, etc.). VA assumes no responsibility for any costs incurred as a result of a vendor s attendance to the Site-Visit nor the preparation of responses submitted as a result of this notice.

Statement of Work

Phoropter/Refractor Maintenance Contract

GENERAL

Scope of Services:

The purpose of this requirement is to provide preventative maintenance services for the entire fleet of phoropters at Washington DC VAMC. The Contractor shall provide all labor, personnel, equipment, tools, materials, supervision and other items and services necessary to annual maintenance.

Location(s): Washington DC VA Medical Center, 50 Irving Street NW, Washington, DC 20422 and Charlotte Hall VA Clinic 29640 Three Notch Road

Charlotte Hall, MD 20622-3244

WORK HOURS

Hours of Operation: Normal business hours are Monday through Friday, 8:00 a.m. to 4:00 p.m., excluding holidays. Should the Contractor require work afterhours, the Contractor shall arrange in advance with the Contracting Officer s Representative (COR).

Delivery Hours: The Warehouse is open to receive deliveries Monday through Friday, 8:00 a.m. to 4:00 p.m., excluding holidays.

National Holidays: The holidays observed by the Federal Government are: New Year s Day, Martin Luther King Day, President s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran s Day, Thanksgiving Day, and Christmas Day and any other day specifically declared by the President of the United States to be a national holiday. Contractors may work on holidays with prior communication and coordination.

PERIOD OF PERFORMANCE

Base Year

5/15/2026-5/14/2027

Option Year 1

5/15/2027-5/14/2028

Option Year 2

5/15/2028-5/14/2029

Option Year 3

5/15/2029-5/14/2030

Option Year 4

5/15/2030-5/14/2031

EQUIPMENT (Total of 26 Phoropters)

Asset Tag

Location

Manufacturer

Model Name

Serial Number

1252312

1E300A

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

21855-08

1287974

1E300B

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

60571-0610

1252076

1E342

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

21645-07

1270909

1E343

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

53477-01

1288002

1E348

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

60539-0510

1236956

1E349

MARCO

RT-300

30358

1254108

1E350

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

32309-09

1236169

1E351

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

A33451

1321443

1E355

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

66768-0219

1270897

1E356

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

AU14539

1238181

1E357

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

16196-3

1252074

1E358

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

21519-07

1325297

1E359

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

67514-0820

1342751

1E359A

VISION SYSTEMS INC

7500-I AutoCross

034139

1325296

1E361

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

67520-0820

1295395

1E362

REICHERT OPHTHALMIC INSTRUMENTS

ILLUMINATED

85375-0912

1321441

1E363

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

66779-0219

1309853

1E364

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

60525-0510

1254107

1E365

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

32290-09

1309753

1E366

REICHERT OPHTHALMIC INSTRUMENTS

ILLUMINATED

85377-0912

1236171

1E368

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

AY26351

1270920

1E398A

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

53449-01

1270257

1E398C

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

56246-0405

1236173

1E398D

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

AY26221

1291705

Charlotte Hall CBOC

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

61960-0412

1291704

Charlotte Hall CBOC

REICHERT OPHTHALMIC INSTRUMENTS

ULTRAMATIC RX MASTER

61979-0412

SPECIFICATIONS

Preventative Maintenance

This contract shall include all preventative maintenance of the equipment according to manufacturer s recommendations/procedures in the equipment manual.

All tasks in the manufacturer s procedures shall be completed at the manufacturer s listed frequencies.

The maintenance shall include:

Check to ensure Phoropters safety screw is installed.

Check both halves of phoropter unit is tight.

Perform inspection of all knobs, ensure they correlate with correct lens.

Notate phoropter serial number, room correlation and EE number identify if differentiates from provided inventory list (above).

Clean all lenses, lubricate Geneva clutch assemblies and all bearings.

Return and install cleaned phoropter after cleaning service is provided.

Scheduling

Contractor shall be able to schedule the service within a month of initial request, within reason.

Parts/Materials/Tools/Labor

All parts and materials to complete the maintenance shall be included as a part of this contract.

Contractor shall provide their own tools to complete the maintenance.

All labor (including travel) to complete the maintenance is included in the contract.

Contractor must use OEM certified parts and service. Use of refurbished parts have to be approved in writing by Biomedical Engineering prior to use.

Engineer/technicians must be OEM trained on all equipment included in agreement. Proof of competency to be provided upon request.

Check in/Out

Contractor personnel arriving on-site to perform work shall report to the Biomedical Engineering Department.

Contractor personnel shall sign in using the department s vendor sign in sheet, filling out all required information.

Contractor personnel s tool bags are subject to inspection by the Biomedical Engineering department upon arrival and upon departure.

Contractor personnel shall sign out upon completion of visit.

Prior to departure, Contractor personnel are required to, at a minimum, verbally report any issues with the equipment to the Biomedical Engineering department, especially noting if the system is still down or not fully repaired.

The VA campus is non-smoking. Contractor personnel are required to comply with this policy.

Parking. It is the responsibility of the Contractor to park in the appropriate desig nated park ing areas.

Reporting

Contractor shall provide a copy of the service report, complete with test data, to the VHAWASHTM@va.gov within three business days after completion of any services.

Shall provide a copy of the field service report that will be filled out prior to service

Service reports shall include identifying information (SN and EE) about the equipment, all services provided during the service visit, any issues found during the visit, the technician/engineer names of the personnel performing work, and the date service was provided.

Patient Health Information

The Contractor shall safeguard patient health information.

The Contractor shall report to the Biomedical Engineering Department any issues with disclosed or unsecure patient health information.

Contractor shall note remove any hard drives, storage devices, or anything containing patient health information from the site.

Contractor Requirements

All Contractor personnel performing services on the equipment shall have factory training and experience in the maintenance and repair of the equipment.

Contractor shall provide copies of training certificates for the Contractor personnel performing work on-site upon the request of the Government.

Waste Removal: The contractor is responsible to remove and properly dispose of all waste related to the services provide on-site.

Safety and Security

Contractor shall follow all Occupational Safety and Health Administration (OSHA) laws and regulations. The Contractor is responsible for reporting any hazards they come across to their point of contact.

Contractor shall follow all local procedures concerning infection control. Should the Contractor be unsure of the requirements, the COR can provide the specific information and procedures.

Contractor personnel shall wear visible identification at all times while on VA property. Contract personnel are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

Property Damage

The contractor shall take all necessary precautions to prevent damage to any Government property.

The contractor shall report any damages immediately and shall be assessed current replacement costs for property damaged by the contractor, unless corrective action is taken.

Any damaged material (i.e., trees, shrubs, lawn/turf, curbs, gutters, sidewalks, etc.) will be replaced in a timely manner or corrected by the contractor with like materials, at no extra cost to the Government, upon approval of the Contracting Officer.

Chemical Use

Prior to performance of any work, the Contractor will be required to furnish the Contracting Officer with the trade names (if any) and chemical names of all chemicals to be used, along with a label showing contents, the use strength of the chemical as applied, and the antidote thereto.

Contractor shall furnish the same information each time a change is made to the chemicals or products used in the performance of this contract.

This information is required for emergency treatment in the event of ingestion or and/or contact with the material by humans.

QUALITY ASSURANCE

End-users, Biomedical Engineering, and/or the contract COR shall perform system verification tests to ensure the system is fully functional following service/repairs.

Issues with the quality of the Contractor s work will be communicated through the Contracting Officer to the Contractor point of contact for resolution.

Documentation with be completed in the Government systems.

Invoicing/Payment

Noncontract Charges: The contractor shall not perform any service that will result in additional charges without prior approval from the Contracting Officer.

Payment: Payment will be made in arrears, and upon receipt of a properly prepared invoice which references the period for which payment is due, the equipment covered, the contract number and/or assigned purchase order number. The invoice must include the correct payment address, PO# and date of service performed.

GUARANTEE: The contractor will guarantee workmanship and all parts furnished by the contractor for a period of not less than 90 days.

PRIOR INSPECTION OF EQUIPMENT: Potential contractors may, at their own expense, inspect equipment covered by this solicitation (ref 52.237-1 SITE VISIT). Arrangements must be made in advance with Biomedical Engineering.

Failure to carry out the above procedures will be considered as a failure to document the service visit and will constitute a failure to perform.

Files

File Type Posted
36C24526Q0360.docx DOCX document

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