J065--Salient license and maintenance for existing and additional camera system

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22 is seeking a contractor to provide Salient software maintenance agreements and licensing for their camera security system at the Phoenix VA Healthcare System. The procurement covers maintenance, licensing, and technical support for 375 Salient Complete View ENT cameras, requiring the contractor to be a Salient certified integrator located in the Phoenix, Arizona metro area. Key requirements include unlimited remote technical support, 24/7 telephone support, on-site repair within 8 hours of notification, and system restoration within 24 hours of any issues. The government will evaluate offers using a comparative analysis process that considers technical quality, price, previous experience, and other requirements to select the proposal that provides the best benefit to the government. The solicitation response deadline is July 30, 2025 at 1:00 PM MST.

This solicitation is set aside for small businesses under NAICS code 811210 (Electronic and Precision Equipment Repair and Maintenance) with a size standard of $34 million. The contract structure includes a base year from July 1, 2025 to September 30, 2025, followed by four consecutive one-year option periods extending through September 30, 2029, providing a potential total contract duration of over four years. The work will be performed at the Phoenix VA Healthcare System, requiring the selected contractor to maintain local presence for timely on-site support. No current incumbent contractor is identified in the solicitation documents, and no specific contract value or budget range is disclosed. The solicitation requires offerors to submit technical approach documentation, pricing information, and evidence of previous experience with similar camera security system maintenance contracts.