J065--FY25: Sterrad Service & Maintenance SDVOSB set-aside

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 8 is seeking comprehensive service and maintenance for Sterrad sterilization equipment at the Orlando VA Healthcare System through solicitation 36C24825Q1152. The procurement covers full-service maintenance of seven Sterrad NX and 100NX low-temperature plasma sterilizers, requiring two preventative maintenance inspections annually, 24-hour telephone support, and 72-hour onsite response times for maintenance and repairs. The contract will be awarded as a fixed-price agreement with the contractor responsible for providing qualified field service engineers, maintaining equipment to original equipment manufacturer standards, and ensuring equipment uptime to prevent patient procedure cancellations. Services must include complete parts and labor coverage, software and hardware updates, and detailed service reporting throughout the contract period. The solicitation requires quotes to be submitted by September 10, 2025, at 4:00 PM EDT, with evaluation likely based on technical capability and price factors.

This opportunity is designated as a total set-aside for Service-Disabled Veteran-Owned Small Businesses under NAICS code 811210 for Electronic and Precision Equipment Repair and Maintenance. The contract structure includes a base year running from August 1, 2025, to July 31, 2026, with four additional one-year option periods extending through July 31, 2030, creating a potential five-year performance period. The total estimated contract value is $34 million across all option periods, representing a significant long-term maintenance commitment. Performance will occur at two primary locations: Lake Nona Medical Center and Lake Baldwin Medical Center within the Orlando VA Healthcare System. The seven sterilizers requiring maintenance are critical medical equipment that must remain operational to prevent cancellation of patient procedures, emphasizing the importance of reliable service delivery and minimal downtime.