J059--Strax/Hiperwall/AV Support Services- Greater Los Angeles VA Healthcare System

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22 seeks onsite support services for STRAX Intelligence platform, Hiperwall, and audio-visual systems at Greater Los Angeles VA Healthcare System, with proposals due May 19, 2026 at 12:00 PM PDT. The procurement is a total small business set-aside with an estimated value of $34 million.

Place of performance is the Veterans Administration facility in Los Angeles, California (90073). The contract runs from July 1, 2026 through June 30, 2027 (base year) plus four one-year option periods, structured as firm fixed-price with monthly invoicing.

Required services include 24/7/365 remote support with 24-hour onsite response for STRAX platform training and emergency response; Hiperwall software updates, system optimization, and license renewal; audio-visual maintenance covering hardware checks, teleconferencing, LED display repairs, audio system tuning, microphone maintenance, lighting control, occupancy sensors, and matrix switch maintenance; and CyberIQ installation and video management system deployment.

Offerors must hold STRAX Intelligence Certified Reseller/Technician/Instructor; Hiperwall Master Level Installer/Technician; AVIXA CTS and Crestron CTI certifications; Pakedge PCNA and Digital Media certifications; Certified Audio Technician; Avia Audio Solutions Engineer; Certified Shading Technician credentials; and Direct Dealer status with Autel Robotics and Dejero Labs. Required certifications may be held by named or assigned subcontractor personnel rather than the prime contractor. Personnel must demonstrate at least three years of verifiable specialized experience performing these services. Questions are due May 11, 2026 at 2:00 PM PDT. Invoices are submitted electronically through the Tungsten Network with payment by electronic funds transfer. The NAICS code is 811210; the PSC code is J059.