J036--Mitsubishi Robot Preventative Maintenance and Emergency Repair CMOP Lancaster-763 (763-26-1-228-0002)

The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 15, is soliciting preventative maintenance and emergency repair services for two Mitsubishi RH-6FH5520-D1-S13 robots located at the VA Consolidated Mail Outpatient Pharmacy (CMOP) in Lancaster, Texas. The contractor must provide annual preventive maintenance following manufacturer specifications, respond to equipment failures within two hours during business hours (Monday-Friday, 6:00 AM to 8:00 PM), and supply replacement equipment if repairs cannot be completed within 48 hours. Key performance requirements include 100% compliance with original equipment manufacturer (OEM) specifications and OSHA safety standards, weekend maintenance scheduling between 6:00 AM and 2:00 PM with two-week advance notice, use of new parts only, and maintenance of equipment warranties. The evaluation criteria emphasize technical qualifications, compliance with performance work statement requirements, and pricing competitiveness. The solicitation was issued on November 18, 2025, with proposals due on November 26, 2025, at 2:00 PM CST, and the contract period commences December 1, 2025.

This is an unrestricted procurement with no set-aside designation, and no incumbent contractor is identified in the solicitation materials. The potential contract value is $12.5 million for a base year plus four additional option years on a firm fixed-price basis with separate line items for routine maintenance, additional parts, and emergency services. The robots are critical to CMOP Lancaster's operations, which processes over 112 million prescriptions annually, placing vials into totes for further processing. The contractor must maintain qualified personnel capable of performing specialized maintenance on Mitsubishi production equipment and comply with applicable Service Contract Act wage determinations for Dallas County, Texas, which specify prevailing wage rates ranging from $12.14 to $52.47 per hour depending on occupation classification. Performance will be evaluated based on technical capability, adherence to quality assurance requirements, and cost-effectiveness in supporting the VA's mission-critical pharmaceutical distribution operations.