Industrial SCADA Systems Maintenance, Various Locations, Oahu, Hawaii

The Government intends to procure, under only one responsible source, where no other suppliers or service will satisfy agency requirements. The Naval Facilities Engineering Systems Command (NAVFAC), Hawaii is conducting market research to determine if other sources can provide supervisory control and data acquisition (SCADA) hardware maintenance and repair services that has equal performance as the maintenance and repair services provided by HSQ Tech, Inc., 26227 Research PL, Hayward, CA 94545. The existing SCADA system, manufactured by HSQ Tech, Inc., consists of the centralized host computers, HSQ Miser Software, redundant workstations, numerous Remote Terminal Units (RTUs) and other SCADA system hardware. The HSQ SCADA system monitors and controls the steam, compressed air, salt water, demineralized water and chill water and portions of the potable water system.

1. Scope of Work: The Contractor shall provide support to perform maintenance, provide technical assistance, and upgrade, repair, alteration, decommission/disposal, and supply of specified SCADA IT equipment and software, for the following:

SCADA Central and Remote Monitoring Equipment and Software Systems:

• Industrial Commodities
• Potable Water

The Contractor shall provide all labor, management, supervision, tools, material and equipment required to perform Facility Investment services for INDUSTRIAL SCADA SYSTEM MAINTENANCE at various locations, Oahu Hawaii.  Services consists of technical assistance support for on-site maintenance of SCADA central and remote monitoring equipment and software.  On-site maintenance support includes guidance in calibration, cleaning, inspection, testing, and software updates and modifications.  Technical assistance and services includes assistance to Government personnel during maintenance and operational testing of the INDUSTRIAL SCADA systems.  The INDUSTRIAL SCADA system monitors and controls the Pearl Harbor, Navy Public Works Center, Utilities Department’s compressed air, saltwater, demineralized water, chill water, and a portion of the potable water utility system.

Recurring work: The Contractor shall provide support to maintain, repair, and alter the SCADA system to ensure they are fully functional and in normal working condition.  Includes on-site hardware and software maintenance and related services; provide technical assist; and create new or modify existing program software code, modify and update system software to ensure that SCADA system remains in a fully operable and safe condition while minimizing the occurrence of breakdowns or service interruptions, and maximizing the useful life of the system.

Non-recurring work: Non-recurring work may be ordered utilizing DoD FedMall or on a task order in accordance with the DFARS 252.216-7006 ORDERING.  The order will specify the exact locations and types of work to be accomplished.  The period of performance will be specified in each order.  All parts, material, and equipment shall be supplied from the original equipment manufacturer (OEM) or its authorized sources.

2. Certification, Training, and Licencing: All maintenance and repair shall be performed by personnel trained and certified by the OEM. 

All personnel assigned local system and application management functions shall be certified as Microsoft Certified Windows Server Hybrid Administrator Associate, Microsoft Certified Azure Virtual Desktop Specialty (AZ-140), and Microsoft Certified Professional (MCP).

All personnel assigned IA support functions shall be certified as Certified Information Systems Security Professional (CISSP) and System Security Certified Practitioner (SSCP).

All personnel assigned SCADA Administrative and Management support shall be trained and certified in the usage and operation of proprietary software HSQ Miser.  Personnel shall also be able and authorized to provide source code modification to the proprietary program as deemed necessary by the Government.  Relevant knowledge in other operating systems include but are not limited to Open VMS, Wonderware, Intouch, and all SCADA associated networking components and Nucleus Command Systems.

The Contractor and its employees performing the work shall be an HSQ Miser Factory Certified Field Representative and shall have at least five years of verifiable previous experience maintaining HSQ SCADA system hardware and software.

Interested sources capable of providing the required services and has the required certifications must complete the attached sources sought questionnaire excel and respond by email to robert.l.wong13.civ@us.navy.mil no later than February 12, 2025.

No other information is required at this time. Do not submit brochures, letters, etc.  This sources sought announcement is for information and planning purposes only and is not to be construed as a commitment by the Government, implied or otherwise, to issue a solicitation or ultimately award a contract.  An award will not be made on responses to this notice.  This Sources Sought Synopsis is not a Request for Proposal (RFP); it is a market research tool being utilized to determine the availability of sources prior to issuing an RFP.