Ground Ambulance Transportation Services for the Salem VA Health Care System

The Department of Veterans Affairs Veterans Integrated Service Network 6 is soliciting an Indefinite Delivery/Indefinite Quantity ground ambulance transportation contract for the Salem VA Health Care System and its Community-Based Outpatient Clinics, with proposals due August 7, 2026, at 12:00 PM EDT. The solicitation is a Total Small Business set-aside. The original July 30 deadline was extended to August 7 due to an agency-level protest under review; a subsequent amendment addressing vendor-submitted questions will be issued once the protest is resolved.

Place of performance is Salem, Virginia, with service coverage extending into West Virginia and North Carolina. The contractor shall provide emergent and non-emergent Basic Life Support (BLS), Advanced Life Support (ALS), and Critical Care Transport (CCT) services 24 hours daily, 365 days per year, with a 30-minute response time for emergent transports. All contractor personnel must meet 150-hour minimum training requirements and maintain required certifications and insurances.

The contract is Firm-Fixed-Price with a minimum of ten thousand dollars and maximum of seven million dollars for a base period from September 15, 2026, through September 14, 2027, plus two one-year option periods. Estimated annual quantities include 40 ALS non-emergent trips, 150 ALS emergent trips, 1,788 BLS non-emergent trips, 12 BLS emergent trips, and 10 CCT trips. Pricing covers base rates including the first 25 miles, loaded mileage reimbursement for trips exceeding 25 miles, wait time compensation in 15-minute increments beyond an included 30 minutes, no-show fees, and bariatric surcharges for patients weighing 325 pounds or greater. The contract incorporates FAR 52.222-43 for prevailing wage adjustments and contains no economic price adjustment clause for fuel.

The NAICS code is 621910 (Ambulance Services) with a size standard of twenty-two million five hundred thousand dollars. Award will use best-value determination weighing technical capability, past performance, veterans' involvement, and price. The Contracting Officer is David E. Smith. All offerors must acknowledge receipt of Amendment 0001 (extending the deadline) prior to the extended deadline.