Goldfire Hyper Care Enterprise Wide License Renewal FY25

NASA's Shared Services Center has issued a Special Notice for a sole source procurement of a Goldfire Hyper Care Enterprise-Wide License renewal for Fiscal Year 2025. The notice is specifically for NASA Johnson Space Center's renewal of this knowledge management, decision support, and technical research software system. The procurement is being conducted under FAR 13.106-1(b)(1)(i) as a sole source requirement, with the intended contractor being ALLIUM US HOLDING LLC of Denver, Colorado. The license provides enterprise-wide software capabilities supporting 999 concurrent users and is classified under NAICS code 513210 (Software Publishers). This represents a critical software renewal for NASA's operational and mission-critical systems at Johnson Space Center.

The primary purpose of this Special Notice is to announce NASA's intent to conduct a sole source procurement for the Goldfire license renewal, which runs from August 30, 2025, to August 29, 2026. Interested organizations have until 7:00 a.m. Central Standard Time on July 2, 2025, to submit their capabilities and qualifications in writing to the primary point of contact, Shanna Patterson. The sole source justification emphasizes that switching vendors would be incompatible with existing JSC Knowledge Management systems, potentially requiring over one million dollars in rework and causing significant system disruption. The Goldfire system features a unique semantic knowledge engine specifically tailored for complex aerospace engineering environments and maintains proven compliance with NASA's cybersecurity and IT policies. While the government is announcing this as a sole source procurement, they retain discretion to determine whether to conduct the procurement competitively based on any responses received.