Global Enterprise Mobile Phone Services (GEMS)
Closed Solicitation Posted
- Solicitation number
- 74330226R0047
- Agency
- Not on record
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 517112 Wireless Telecommunications Carriers (except Satellite)
- Place of performance
- France
- Points of contact
-
- Jessica Young youngj.ctr@abmc.gov
- Anna Nereng nerenga@abmc.gov (703) 584-1558
Notice details come from SAM.gov. Updated .
About this opportunity
The American Battle Monuments Commission seeks a firm-fixed-price Indefinite Delivery Indefinite Quantity contract for Global Enterprise Mobile Phone Services supporting approximately 150–200 voice and data lines across ABMC locations worldwide, with proposals due June 23, 2026, and the first round of questions due May 22, 2026.
The procurement is unrestricted; no set-aside applies. ABMC reserves the right to award a single contract covering all locations or make multiple awards by site or region based on best value. Prospective contractors may submit proposals limited to France only, though broader geographic scope may offer competitive advantages in service integration and consistency. Place of performance spans the United States, Europe, North Africa, the Pacific, and Central America, encompassing 26 cemeteries and 31 memorials in 17 countries including France, Belgium, Italy, the United Kingdom, the Philippines, Tunisia, Panama, Mexico, and the United States.
The contractor must deliver multi-carrier access with seamless international roaming, 4G/5G voice and data services, SIM/eSIM provisioning, and a secure 24/7 management portal with role-based access, usage analytics, billing transparency, rate optimization, and SLA monitoring. The solution must support ABMC-furnished Apple devices, integrate with Microsoft Intune for mobile device management with encryption enforcement and remote wipe capability, achieve 98% network availability per country, and comply with Section 889 and federal cybersecurity supply chain requirements. The contractor must complete migration within 30 days of award with minimal operational disruption and COR pre-cutover approval.
The contract structure spans a base year plus four one-year option periods. A minimum annual guarantee of $8,000 applies across all Contract Line Item Numbers. Five CLINs cover voice and SMS, voice with data and SMS, premium services with tethering, data-only service, and temporary additional services capped at $100,000 per base year. Pricing structure establishes fixed monthly unit rates per line: Plan A (voice and SMS) at $20, Plan B (voice, data, SMS) at $180, Plan C (voice, data, SMS, tethering) at $50, and Plan D (data only) at $10.
Evaluation criteria weight Technical Approach (coverage, network solution reliability, portal capabilities with role-based access controls and billing transparency, and transition/migration planning) as the majority of evaluation points, followed by Past Performance (relevant federal or global multi-carrier program experience within the preceding 36 months) and Price. Proposals must not exceed 50 pages excluding pricing tables, resumes, and certifications, and must include up to three past performance references, completed pricing tables for all CLINs, SAM registration proof, cybersecurity risk management documentation, Service Level Agreement matrices, and regional coverage maps. The NAICS code is 517112, Wireless Telecommunications Carriers (except Satellite). Contact Contracting Officer Anna Nereng (nerenga@abmc.gov) or Contract Specialist Jessica Young (youngj.ctr@abmc.gov).
Notice text
3 versions
Update #3 · Latest ·
This requirement is for a global enterprise mobile telecommunications solution supporting approximately 150–200 voice and data lines across the United States, Europe, North Africa, the Pacific, and Central America. The contractor must provide multi-carrier access, 4G/5G voice and data services, always-on international roaming, SIM/eSIM provisioning, and a secure management portal with usage analytics, billing transparency, rate optimization, and SLA monitoring. The solution must support ABMC-furnished Apple devices and integrate with Microsoft Intune for mobile device management, encryption enforcement, and remote wipe capability, while complying with Section 889 and federal cybersecurity supply chain requirements.
ABMC understands that it will take time to form teams and to prepare a proposal and that the geographical range of this RFP is vast. ABMC will evaluate proposals based on technical capability, solution quality, cost, regulatory compliance, and past performance. ABMC prefers a single award covering all locations, but reserves the right to make one award, multiple awards by site or region, or no award for certain locations if that approach provides better value, reduces risk, or better supports mission requirements.
Site assignments may be based on geographic coverage, service availability, demonstrated capability, price, and compliance with applicable requirements. If ABMC awards multiple contracts, each awarded contractor shall perform all work and meet all requirements for the Locations assigned under its contract.
ABMC may exclude specific Locations from award if a proposal does not meet technical, operational, or regulatory requirements, or if agency priorities change before award. Any decision not to award certain Locations shall not affect the validity of awards made for other locations.
Important dates as listed in the RFP Instructions Letter:
First Round of Bidders’ Questions Due - Friday, May 22, 2026, at 3PM Eastern Time
Pre-Proposal Conference - Thursday, May 28, 2026, at 9AM Eastern Time (Registration link is included in the RFP Instructions Letter)
Second Round of Bidders’ Questions Due - Friday, June 5, 2026, at 3PM Eastern Time
Proposals Due - Tuesday, June 23, 2026, at 10:00AM Eastern Time
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This notice is updated as of May 28, 2026 to upload the First Round of Questions and Answers.
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This notice is updated as of June 9, 2026, to upload the Second Round of Questions and Answers.
Update #2 ·
This requirement is for a global enterprise mobile telecommunications solution supporting approximately 150–200 voice and data lines across the United States, Europe, North Africa, the Pacific, and Central America. The contractor must provide multi-carrier access, 4G/5G voice and data services, always-on international roaming, SIM/eSIM provisioning, and a secure management portal with usage analytics, billing transparency, rate optimization, and SLA monitoring. The solution must support ABMC-furnished Apple devices and integrate with Microsoft Intune for mobile device management, encryption enforcement, and remote wipe capability, while complying with Section 889 and federal cybersecurity supply chain requirements.
ABMC understands that it will take time to form teams and to prepare a proposal and that the geographical range of this RFP is vast. ABMC will evaluate proposals based on technical capability, solution quality, cost, regulatory compliance, and past performance. ABMC prefers a single award covering all locations, but reserves the right to make one award, multiple awards by site or region, or no award for certain locations if that approach provides better value, reduces risk, or better supports mission requirements.
Site assignments may be based on geographic coverage, service availability, demonstrated capability, price, and compliance with applicable requirements. If ABMC awards multiple contracts, each awarded contractor shall perform all work and meet all requirements for the Locations assigned under its contract.
ABMC may exclude specific Locations from award if a proposal does not meet technical, operational, or regulatory requirements, or if agency priorities change before award. Any decision not to award certain Locations shall not affect the validity of awards made for other locations.
Important dates as listed in the RFP Instructions Letter:
First Round of Bidders’ Questions Due - Friday, May 22, 2026, at 3PM Eastern Time
Pre-Proposal Conference - Thursday, May 28, 2026, at 9AM Eastern Time (Registration link is included in the RFP Instructions Letter)
Second Round of Bidders’ Questions Due - Friday, June 5, 2026, at 3PM Eastern Time
Proposals Due - Tuesday, June 23, 2026, at 10:00AM Eastern Time
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This notice is updated as of May 28, 2026 to upload the First Round of Questions and Answers.
Update #1 ·
This requirement is for a global enterprise mobile telecommunications solution supporting approximately 150–200 voice and data lines across the United States, Europe, North Africa, the Pacific, and Central America. The contractor must provide multi-carrier access, 4G/5G voice and data services, always-on international roaming, SIM/eSIM provisioning, and a secure management portal with usage analytics, billing transparency, rate optimization, and SLA monitoring. The solution must support ABMC-furnished Apple devices and integrate with Microsoft Intune for mobile device management, encryption enforcement, and remote wipe capability, while complying with Section 889 and federal cybersecurity supply chain requirements.
ABMC understands that it will take time to form teams and to prepare a proposal and that the geographical range of this RFP is vast. ABMC will evaluate proposals based on technical capability, solution quality, cost, regulatory compliance, and past performance. ABMC prefers a single award covering all locations, but reserves the right to make one award, multiple awards by site or region, or no award for certain locations if that approach provides better value, reduces risk, or better supports mission requirements.
Site assignments may be based on geographic coverage, service availability, demonstrated capability, price, and compliance with applicable requirements. If ABMC awards multiple contracts, each awarded contractor shall perform all work and meet all requirements for the Locations assigned under its contract.
ABMC may exclude specific Locations from award if a proposal does not meet technical, operational, or regulatory requirements, or if agency priorities change before award. Any decision not to award certain Locations shall not affect the validity of awards made for other locations.
Important dates as listed in the RFP Instructions Letter:
First Round of Bidders’ Questions Due - Friday, May 22, 2026, at 3PM Eastern Time
Pre-Proposal Conference - Thursday, May 28, 2026, at 9AM Eastern Time (Registration link is included in the RFP Instructions Letter)
Second Round of Bidders’ Questions Due - Friday, June 5, 2026, at 3PM Eastern Time
Proposals Due - Tuesday, June 23, 2026, at 10:00AM Eastern Time
Files
| File | Type | Posted |
|---|---|---|
| 74330226R0047 Questions and Answers - Round 2.pdf | ||
| 74330226R0047 Questions and Answers - Round 1.pdf | ||
| A3 - ABMC FAR Required Provisions and Clauses.docx | DOCX document | |
| A3 - ABMC GTC Supplies Services IT and NL.docx | DOCX document | |
| RFP Instructions Letter 74330226R0047.pdf | ||
| A3 - ABMC GTC Supplies Services UK.docx | DOCX document | |
| A4 - Questions and Answers Template.xlsx | XLSX spreadsheet | |
| A1 - Performance Work Statement GEMS_final.pdf | ||
| A2 - GEMS CLIN Pricing Structure.docx | DOCX document | |
| A3 - ABMC GTC Supplies Services PHP.docx | DOCX document | |
| A3 - ABMC GTC Supplies Services Mexico and Panama.docx | DOCX document |
Show all 11
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