RFP Instructions Letter 74330226R0047.pdf

REQUEST FOR PROPOSAL 74330226R0047 Instructions Letter

Global Enterprise Mobile Phone Services

ABMC requires reliable, secure, and globally accessible communications to support daily operations, visitor services, ceremonial events, and executive travel. ABMC’s Office of the Chief Information

Officer provides centralized information technology and communications services to all locations worldwide, enabling consistent operations across its distributed international footprint. Further details are outlined in Attachment 1 – Performance Work Statement.

ANTICIPATED AWARD TYPE

The Government anticipates an award of a firm-fixed-price Indefinite Delivery Indefinite Quantity contract. ABMC prefers a single award covering all locations, but reserves the right to make one award, multiple awards by site or region, or no award for certain locations if that approach provides better value, reduces risk, or better supports mission requirements.

EVALUATION CRITERIA

ABMC will select the proposal representing the best overall value to the Government, considering technical merit, coverage reliability, program control, transition risk, past performance, and total cost.

A higher-priced quotation may be selected if its technical advantages are determined to justify the additional cost. ABMC may conduct a comparative evaluation of proposals to identify the Contractor best suited to meet the Government’s needs, and the Government reserves the right to make award without discussions.

Evaluation Factors

1. Technical Approach

Subfactor A – Coverage and Network Solution

ABMC will evaluate the extent to which the Offeror provides a reliable, multi-carrier global solution that supports all ABMC locations and international travel requirements. Evaluation will consider access to multiple carriers and demonstrated redundancy, network availability

SLAs and roaming performance standards, seamless international roaming and failover capability, compatibility with ABMC-furnished devices and eSIM support, and compliance with Section 889 and supply chain requirements. Offerors shall ensure Section 889 compliance flows down to all subcontractors and underlying carriers.

Subfactor B – Program Management and Administration Portal

ABMC will evaluate the robustness, security, and usability of the proposed wireless management portal and the strength of the overall program management approach. Evaluation will consider role-based access controls and audit capability, asset lifecycle tracking and inventory management, billing transparency and accuracy, downloadable usage data, rate plan optimization and cost management tools, and integration capability with ABMC financial systems.

Subfactor C – Transition and Migration Plan

ABMC will evaluate the Offeror's approach to migrating services from the incumbent provider with minimal disruption to operations. Evaluation will consider the porting strategy and migration timeline, risk mitigation and service continuity planning, coverage validation prior to cutover, and availability of live support during migration events.

2. Past Performance

ABMC will evaluate relevant experience providing managed cellular services to Federal agencies or global organizations. Evaluation will consider experience managing international, multi-carrier programs, demonstrated billing accuracy and cost optimization results, and the quality and relevance of recent references.

3. Price

Price will be evaluated for fairness and reasonableness across the base year and all option years.

PROPOSAL FORMAT

Offerors shall submit a complete proposal in English that is clear, concise, and directly responsive to the solicitation. Proposals shall be organized in the format and order below. Offerors shall submit pricing separately from the technical proposal. Marketing materials shall not replace required narrative responses and are discouraged. The total proposal shall not exceed 50 pages, excluding pricing tables, resumes, and required representations and certifications.

Proposals shall include all information necessary for the Government to evaluate technical merit, compliance, past performance, and price. Proposals that fail to follow this format or exceed page limitations may be deemed non-responsive and ineligible for award.

Volume I – Technical and Management Approach

Subfactor A – Coverage and Network Solution

Describe the proposed multi-carrier solution, global coverage model, roaming architecture, redundancy strategy, and Service Level Agreements. Identify underlying carrier partnerships by region and explain how the solution ensures reliable service at all ABMC locations and during international travel.

Subfactor B – Program Management and Administration Portal

Describe the cellular management portal capabilities, including role-based access, inventory tracking, billing visibility and accuracy, reporting, optimization tools, and financial system integration. Identify security controls and compliance with applicable federal requirements.

Include the governance structure, communication plan, escalation procedures, performance monitoring methodology, and identify the Project Manager and key personnel.

Subfactor C – Transition and Migration Plan

Provide a detailed migration approach from the incumbent provider, including porting methodology, sequencing by region, risk mitigation, testing and validation approach, and support during cutover.

Volume II – Past Performance

Provide up to three relevant references from the past 36 months involving managed cellular services for federal or global organizations. Include scope, size, geographic complexity, period of performance, and client contact information. Summarize performance outcomes.

Volume III – Price Proposal

Provide completed pricing tables for all CLINs for the base year and option years. Clearly identify monthly unit pricing, estimated totals, roaming rates, and any additional charges. Provide assumptions and any proposed discounts. Pricing shall be submitted in a separate file. Excel and

PDF formats are acceptable.

Required Attachments

– SAM registration Proof

– C-SCRM documentation

– SLA matrix

– Coverage maps by region

QUOTATION AND QUESTION DUE DATES & TIMES:

Event Date

RFP Release Date Tuesday, May 12, 2026

First Round of Bidders’ Questions Due Friday, May 22, 2026, at 3PM Eastern Time

Pre-Proposal Conference Thursday, May 28, 2026, at 9AM Eastern Time

(Register Here)

Second Round of Bidders’ Questions Due Friday, June 5, 2026, at 3PM Eastern Time

Proposals Due Tuesday, June 23, 2026, at 10:00AM Eastern Time

All email inquiries/questions and subsequent proposals shall have “Questions or Proposal - RFQ

#74330226R0047” in the subject line of the email and shall be submitted electronically to the

Government Points of Contact (POC) below.

Anna Nereng Jessica Young

Contracting Officer Contract Specialist nerenga@abmc.gov youngj.ctr@abmc.gov

Attachments:

1. Performance Work Statement

2. Pricing CLIN Structure

3. ABMC General Terms and Conditions and FAR Clauses (BE, FR, IT, LU, MX, NL, PA, PH, TN, UK, US)

4. Questions and Answers Template https://events.teams.microsoft.com/event/17a95691-aacc-48da-aa07-cb28f227f5f8@8a6aec6a-c1ce-4041-9f69-9020a6a29f94 mailto:nerenga@abmc.gov mailto: