Giant Voice Annual On-Site Preventative Maintenance

The Department of the Air Force Materiel Command Lifecycle Management Center at Hanscom Air Force Base is seeking a contractor to provide annual on-site preventative maintenance and emergency support services for the Giant Voice Mass Notification System. The contractor must supply all necessary services, tools, equipment, and technician personnel to perform comprehensive maintenance activities including equipment inspections, battery load testing, power supply verification, speaker and amplifier checks, and wiring integrity assessments, along with providing training to operators and maintenance personnel. Key requirements include maintaining normal operating hours of Monday through Friday, 7:30 am to 4:30 pm ET, while also remaining available 24/7 for emergency support with a one-hour phone response time and four-hour on-site arrival commitment for service-affecting issues. The government will evaluate proposals based on technical acceptability and price, with award going to the lowest-priced technically acceptable offeror after the five lowest-priced quotes receive detailed technical evaluation. Quotes must be submitted via email by 12:30 PM ET on March 5, 2026, and remain valid for at least 90 days, with all questions due by 12:30 PM ET on February 24, 2026.

This solicitation is designated as a Total Small Business Set-Aside under NAICS code 334290 (Other Communications Equipment Manufacturing) with a small business size standard of 800 employees. An incumbent contractor currently performs these services under previous contract number FA283521P0009; however, the government determined that this requirement will not be awarded under the IT-IM BPA due to the five-year period of performance. The contract runs for a base year from March 29, 2026, through March 28, 2027, with four optional one-year renewal periods extending through March 28, 2031, structured as five separate contract line items with firm-fixed pricing. The contractor must provide all travel costs and equipment, including bucket trucks if needed, with no separate government reimbursement, and submit a written maintenance report within one week of completion. Performance will occur at Hanscom Air Force Base, Massachusetts, with the primary work location at Building 1305, and contractor personnel must maintain Common Access Card or Real ID credentials for base access.