G004--FY26: Emergency Residential Services (CERS)| Low Demand Safe Haven Services San Juan and U. S Virgin Islands

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 8 seeks to procure multiple Indefinite Delivery Indefinite Quantity emergency residential and low-demand safe haven services for homeless veterans in San Juan, Puerto Rico and the U.S. Virgin Islands, with quotations due May 22, 2026 at 12:00 PM Eastern Time. This solicitation is a total set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), with preference also given to Veteran-Owned Small Businesses (VOSBs).

Place of performance comprises San Juan (5 beds for Emergency Residential Services, 5 beds for Low Demand Safe Haven Services) and the U.S. Virgin Islands (3 beds for Emergency Residential Services), available 24 hours per day, 7 days per week. Services include safe housing, three daily meals, case management, medication management, transportation assistance, and discharge planning focused on transitioning veterans to permanent housing within 60 days. The contractor must maintain administrative personnel on-site 24/7, case managers at a 1:12 ratio, and at least one staff member with current CPR certification per shift. Facilities must comply with Life Safety Code (NFPA 101), state and local fire and safety codes, and applicable health codes with current state licensure and occupancy permits. Contractors must demonstrate facility control at time of quotation; leased facilities such as assisted living, apartments, hotels, or boarding homes are permitted, but locked facilities are excluded. Both service types may operate from the same facility. Length of stay typically ranges from 30 to 60 days with extension options based on clinical need.

The contract runs from June 12, 2026 through June 11, 2031 (base year plus four one-year option periods), with a guaranteed minimum of $2,500 and a maximum aggregate value of $2,500,000 across all periods. Pricing is submitted on a per-bed, per-day basis. Evaluation emphasizes technical capability (quality assurance and personnel staffing plans), past performance, socioeconomic status (SDVOSB/VOSB preference), and price, with non-price factors weighted more heavily than cost. This is a new requirement with no incumbent. NAICS code is 624221, Temporary Shelters; PSC is G004, Social Rehabilitation. An amendment effective May 12, 2026, clarified facility control, staffing ratios, meal delivery options, and facility substitution restrictions. The Contracting Officer is Peter Bedard (peter.bedard@va.gov, 813-785-0881).